Unprecedented Control Over Evolve IP Services


The OSSmosis Portal has two login options: Administrator and Personal. The OSSmosis Administrator Portal grants full access for IT Administrators and other personnel to control your Evolve IP technology across the entire organization. The OSSmosis Personal Portal grants an individual user complete control over telephony, voicemail, and conferencing functions.

 

 

Features Designed to Deliver a United Self-Service Experience

 

OSSmosis Administrator Portal

  • The home screen is essentially designed to keep you updated on our latest product developments & roll-outs. It contains links to numerous functions & reports that you can easily jump to, access & modify.

 

Account Detail

  • Manage account invoices, review account contracts & invoice notifications

  • View which services you have installed at which locations, including the cost, activation date, and quantity of each service

 

Reports

  • Create and schedule call detail reports

  • Trace all your inbound and outbound calls

  • Review any changes made on the platform by the administrator

 

Telephony Control

  • Control all aspects of your organization’s telephony features with just a few clicks

  • Manage and monitors everything from call flow, to user information, to hunt groups, auto attendants etc.

  • Make moves, adds, and changes with no hassles, no calls to vendor and no fees

  • Set and reset voicemail passwords, and so much more

 

Call Centers

  • Manage queues, agents and supervisors

  • Manage caller interactions, business workflow as well as queue callback

 

Call Recording

  • Listen and manage call recordings

  • Archive and download specific interactions for quality management and coaching purpose

  • Manage and configure user groups and recording profiles for your enterprise

  • All call recordings are HIPAA and PCI DSS compliant – along with adhering to many other standards

 

Application Support

  • Create and update support tickets

  • Access our pool of content on knowledge base

  • Provide actionable feedback

 

Live Training

  • Evolve IP believes in continued education and we provide live training on a regular basis on all of our cloud services. For instance, when you’re on-boarding a user, you can engage into a live training that is held by our corporate trainers on all of our products on a monthly basis.
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Edge Compute, IoT, and Cloud Extension with Evolve IP Cloud Connect and SD-WAN

Evolve IP’s Cloud Connect solution, powered by Turnium, delivers regional and global private wide area networks that connect clouds to edge and IoT devices, headquarters to branch offices and remote sites anywhere. Evolve IP builds and manages the performance of a dedicated multi-site, multi-path network for you using layer 3 overlay SD-WAN technology.

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International Law Firm Drives Communications Reliability Across 60+ Worldwide Locations and Saves Over $300,000 a Year

That’s the type of proposition I like to bring to a Board of Directors. When I can say, ‘we can get everything new, be completely redundant, it can meet all of our needs and oh, by the way, we are going to save over $300,000 a year.’ It makes it easy for me to sell!"

– Ken Schultz CIO of Ogletree Deakins

Simplify and future-proof your technology footprint with Evolve IP

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It's nearly impossible to stay on top of every change in technology. Partner with Evolve IP and gain the combined experience of hundreds of technologists, all acting as an extension of your IT team. Helping you do more with less.

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