Service Delivery & Training
Transitioning to the Evolve IP cloud will be a smooth process with a dedicated Project Manager who is responsible for your total satisfaction.
To ensure that all your organization’s users will be as comfortable as possible with their new IP phone system, Evolve IP implements your new system and allows it to run in parallel with your existing system to allow your users time to learn how to use it before the cut over date.
Evolve IP offers training in a variety of methods, to best suit the way your users prefer to learn. We can provide on-site training or web training and we also provide a wealth of Quick Reference Guides and Quick Tip Videos that can be referenced at any time. When new associates join your organization, they can attend one of our regularly scheduled public training webinars, and access the same Guides and Videos – all accessible via the online Evolve IP Knowledge Base.
Below is a look at our customer-focused service delivery, training and implementation process