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Skype for Business

Skype for Business

When selecting an Office 365 package, voice requirements should be carefully considered.

  • How important is Enterprise Quality of Service (QoS) to your organization?
  • Would you like to increase employee collaboration, accessibility and mobility by providing remote and traveling staff phone forwarding options for find-me/follow-me?
  • Do your employees need the ability to transfer calls between each other? While working remotely or traveling?
  • Does your organization require native contact center integration?
  • Are you seeking basic hosted PBX features or an enterprise-class voice solution (i.e. hunt groups, auto-attendent and receptionist)?

Summary

Businesses are transitioning to Office 365 and Skype for Business for the promise of a completely unified collaboration and communication experience. If your organization is evaluating such a move, this guide provides an overview of available solutions and considerations to ensure the needs of your business are met.

Samples

Clients We Work With

  • Company Profile

    Association Resource Group is an award-winning technology consulting and brokerage firm with over 25 years as an industry-leader.

    Testimonial

    We have been Evolve DaaS clients for just about 2 years. What execs really need to know is how much productivity DaaS brings to an organization. We have estimated that each employee saves 10 minutes a day in startup and shutdown time. Probably another 5 minutes a day in work from home productivity - i.e. more likely to log in from their home PC than if they had to carry a laptop home every night and no clunky VPN or Citrix session to dissuade them from getting on.

    So, 15 minutes a day, that is 3% of their day back. 3% of an $80,000 a year employee is $2,500.

    DaaS has a 300% return, with no capital at risk. That is what I would tell your execs. Feel free to ask questions.

    Best!

    Steve Murphey, Vice President

  • Company Profile

    Based in Northern New England, ClearChoiceMD treats urgent, non-life-threatening medical needs.

    Testimonial

    "With Cloud Connect, we have eliminated intermittent phone and internet service drops, increased the reliability of daily business tasks like writing e-prescriptions. We’ve even resolved printing issues. We have zero down time now as a result of connectivity because we’re always up and running.”

    Alex Fuchs, IT Director for CCMD

  • Company Profile

    CCI Health & Wellness Services is a group practice, empowering patients to partner with staff for an unparalleled healthcare experience.

    Testimonial

    “Usability is one of the most important factors in selecting technology solutions. We needed a solution that our staff could learn quickly and rely upon each day through high call volumes. Evolve IP emerged as best choice and the deployment has been very successful.”

    John Torontow, MD, MPH Chief Operating Officer - CCI Health and Wellness Services

Awards & Recognition

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Compliance & Certifications

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Latest Blog Posts

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Parts 1 and 2 of this blog series introduced a recently conducted Evolve IP survey on disaster recovery services which…
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July 6, 2017 / Evolve IP
Hires SVP of Customer Operations to Enhance Services Through International Expansion WAYNE, Pa.—June 29, 2017 - Evolve IP, The Cloud Services Company™, today announced the results of a series of…
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July 5, 2017 / Evolve IP
An optimal call center is one that effectively routes calls, looks into data analytics & business intelligence, and efficiently manages their workforce; another critical element that helps improve customer experience significantly is…
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June 29, 2017 / Evolve IP
The overwhelming majority of call centers are faced with staffing issues and the challenge of meeting service levels while controlling costs. Monet Software, a workforce management solution provider, recently announced…
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