Interested in eliminating the need for expensive on-site equipment and software? We have got your solution. The Evolved Office service includes an optional carrier-class VoIP call recording solution that is delivered from our network, enabling you to record calls from every location, even remote or home users, through a simple, managed application.
Call Recording is an expensive and complicated undertaking for businesses with an on-site phone system. As a result, businesses with only an occasional need generally do nothing, while businesses with call recording requirements are forced into large, capital intensive projects. The Evolved Office makes call recording simple by providing many options and features for a simple monthly per user fee. |
BENEFITS
- Lower TCO than premise-based alternatives - Eliminates the capital required to install on site hardware/software.
- Pay for Only What You Need - Easy to use web interfaces and filters to quickly record and find recorded calls.
- Accessibility – Recordings are viewed and accessed via standard web browsers and media players.
- Security - Third party administration of recordings protected by Evolve IP’s security staff.
- Regulatory Compliance - Meet call recording requirements without the typical expense.
EVOLVED OFFICE CALL RECORDING FEATURES
- Network based call recording for Evolved Office users
- Simple Web-based administration
- Multiple recording options from always on or rules based to user triggered
- Recordings – saved as WAV files – can be played with most media players and easily appended to CRM systems and email
- User defined file format for sorting and management
- Decide to start recording mid-call and capture the entire phone call
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SCREEN CAPTURES (click for more info)
Playback of a Call Recording
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