The Evolved Office Hosted PBX service provides automated Call Reporting, helping to simplify your business needs.  Included in the service, this feature delivers the report & predefined schedule you choose via email to various employees in your organization. Never receive another “bill-in-a-box” from your carrier.

Getting detailed call data from your business normally involves an overly complicated, time consuming process of extracting information from your phone system using numerous, unorganized printed reports. The Evolved Office Call Reporting feature has simplified the process making your call data “actionable” by enabling reporting at various detail levels and timeframes, as predefined by contact(s).

Evolved Office Call Reporting Features:

• Automatic HTML formatted reports delivered to your email inbox
• Easily imports and formats to Microsoft Excel Workbooks
• Reports include:
  • Call Summary
  • Call Detail (CDR)
  • Call by Account Code
  • Call Center SLA Reporting
• Per user predefined schedules include daily, weekly or monthly delivery

Evolved Office Call Reporting Benefits:

• Go Green – Paperless option provides Email based delivery saving paper, money & the environment
• Enables easy analysis— All reports can be printed to Microsoft Excel
• Simplify reporting capabilities— Send only the detail desired by your employees and supervisors during the timeframes they choose

SAMPLE REPORTS (click for more info)

Call Summary Report Sample

Call Detail Report Sample