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Support

A hallmark of Evolve IP is customer support which is one vital reason why over 95% of our customers renew their business every year. From talented engineers willing to go the extra mile to highly-trained, tiered support specialists, you’ll always be taken care of. In addition to on-call and Web support staff we provide a variety of other options to help your end-users make the most of the advanced features and tools.

KNOWLEDGE BASE

Evolve IP provides a knowledge base that takes into consideration a variety of learning styles. From quick tip videos, to reference guides, to technical documentaton you’ll find exactly what you need.

IP Phones & Call Center Implementation Support

New tools, systems and software could be overwhelming, but Evolve IP’s customer-focused implementation is done in parallel with your existing system so that employees will be 100% comfortable before the switch over takes place. Training takes place during that parallel time period, which makes the transition much smoother.


ImplementationProcess

Our formalized, best-practice process ensures your team will have a great experience switching over to Evolve IP’s systems (and it’s not just us saying it!)

Recent News

  1. 30 Dec

    Evolve IP’s Christmas Tree on Technically Philly

    Evolve IP’s office decorating contest received some press coverage this year. This holiday treat uses Evolve IP’s interactive voice response […]

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  2. 06 Dec

    Strategic Integration Partners Significantly Increases Cloud Sales 200% With The Evolve IP OneCloud™

    WAYNE, Pa.— December 6, 2016 —Evolve IP, The Cloud Services Company™, today announced that Strategic Integration Partners, LLC, has increased their […]

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  3. 01 Dec

    Evolve IP Honored With BroadSoft ‘Game Changer’ Award

    Company noted for its Impact in the Community, with Customers and in the Cloud Services Industry WAYNE, Pa.—December 1, 2016—Evolve […]

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  4. 16 Nov

    Evolve IP Ranked For Second Consecutive Year On Deloitte’s Technology Fast 500™

    WAYNE, Pa. November 16, 2016 — , The Cloud Services Company™, today announced it has been ranked for the second […]

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