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  Business and Operational Support Systems (B/OSS)
  Network Connectivity

The Technology > Business & Operational Support Systems

Proven and cutting edge network technology is simply not enough to provide you with a competitive advantage.  It needs to delivered in conjunction with a seamlessly interoperable and automated back office.  Evolve IP has implemented, integrated, and customized solution software from SAP and IBM to deliver the level of simplicity that customers desire and will come to depend upon. 

From the very first customer contact and service provisioning to every day moves, adds and changes, all transactions are handled via our automated workflow engines to expedite processes while documenting and securing them.  This ensures the highest level service implementation and customer support.

Delivering our Competitive Advantage:

Single point of entry for all customer and partner information with Business Process Automation – built on a 100% green field and unlike legacy service providers, all systems are seamlessly integrated via our Service Oriented Architecture:

  • Sales Force Automation (SFA)
  • Provisioning Automation
  • Customer Relationship Management (CRM)
  • Billing
  • Asset Management
  • Customer/Channel Portal
  • Network Management and Event Correlation

Cisco Systems
IBM
SAP
Tivoli Software
Broadsoft
Acme Packet
Aastra
ShorTel
EMC
   
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