Evolve IP’s Google Connect, powered by gUnify, delivers the promise of true Unified Communications, by bringing enterprise voice to the popular Google Apps platform. It enables Google Apps users to experience full UC integrated with the Evolve IP hosted PBX platform. In addition, they have a connector between the Evolve IP phone system and salesforce.com.

Features

  • Click to Call: Using Google Chrome, making a call is as easy as a single click. Click any telephone number on the screen, including those logged into a CRM, and initiate a call with Evolve IP Phone System
  • Call Logging: Automatically log all of your outbound calls from within Gmail to CRMs including Salesforce.com, Clio, Apptivo, and Nimble and project management SaaS applications
  • Presence: Let your co-workers and managers know you’re on the phone as the plug-in automatically turns your Google chat status to red when you’re on the phone.
  • Reporting: Run detailed reports on all of your company’s voice activities with just a click of a button. (Employee, Customer, Number, Date, Time, Duration for all outbound calls & conference calls.)
  • Contact Syncing: Automatically identify telephone numbers from within Google Apps that are not associated with your Google contacts, allowing you to quickly identify the missing information from your Google Apps contact database
  • Gmail Call Tagging: Tag all associated calls with a particular email, automatically to the system with notes, date, time, duration and a profile picture. Allowing you to easily tag calls to a specific email.

Benefits

  • No browser plugins to install
  • No software to download and install
  • No servers to set up
  • Easy to deploy and manage
Click-to-call
Gmail Call Tagging
Presence