OVERVIEW

The Evolve IP Virtual Data Center is a Virtual Private Cloud Computing Service that enables customers to leverage guaranteed resource reservation pools (processor, memory and disk resources) at Evolve IP’s world-class data centers. Using the Virtual Private Cloud (VPC) customers gain the ability to create virtual machines and allocate and provision computing assets on demand from the Evolve IP vCloud Director portal.

The Evolved Virtual Data Center provides IT professionals with the built-in control and resiliency of an enterprise-class computing environment coupled with the scalability and flexibility of the virtual private cloud. In addition, the Virtual Data Center delivers the privacy and security that companies require for production computing environments.

And since Virtual Data Centers are provided from Evolve IP’s award-winning private cloud, customers have multiple options to establish private connectivity as if the servers were still sitting their own on-premise data center.

VIRTUAL DATA CENTER BENEFITS

  • Simplicity: Replace multiple on-site servers, support, upgrades and backup with a simple cloud server.
  • Economics: Pay for just the guaranteed computing resources that are needed, for a predictable monthly fee.
  • Productivity: Users can gain access to virtual servers from any location, while administrators can support and deploy from a centralized location.
  • Stability: VPS hosting services from Evolve IP are delivered from geographically diverse technology centers and accessible from any location, ensuring that Cloud services are available regardless of conditions at your location.
  • Scalability: Meet business requirements by adding additional resources to virtual machines, or adding additional virtual machines inside resource pools.
  • Performance: Apply computing power to servers “virtually” to improve application performance and enjoy access to limitless bandwidth options.
  • Control: Enjoy unmatched control and point-and-click configuration over all services through our award-winning vCloud Director Portal.
  • Security: Physical and Virtual security are no longer your issue. True customer isolation enables you leverage the power of the cloud without the risk.

Features

  • Guaranteed Resource Reservation – Compute resources 100% allocated
  • Ability to oversubscribe computing resources within allocated pool
  • Service Level Agreement – guaranteed uptime and availability
  • Enterprise Grade Compute Resources on Evolve IP’s Enterprise-class Cluster
  • Best-in-Class virtualization technology from VMware and EMC
  • True Customer Isolation with Private VLAN
  • High Availability – Hardware Failover Built-in
  • Private Security – True Stateful-inspection Firewall
  • Full administrative control for customers to build servers at will
  • Award-winning vCloud Director for self-provisioning virtual machines
  • Multiple Operating System Options
  • Built-in Server Applications
  • Secure and Flexible Connectivity options with other Evolve IP Products (Evolved Office Phone System, Evolved Office Desktop)

vCloud Director

VMware® vCloud Director® orchestrates the provisioning of software-defined datacenter services to deliver complete virtual datacenters for easy consumption in minutes. Virtual datacenters provide virtualized compute, networking, storage, and security so that administrators can provision the complete set of services necessary to make workloads operational in minutes without worrying about the physical configuration of hardware. Meeting the self-service demands of the market, vCloud Director provides Evolve IP customers with ultimate control and scalability over their virtual servers through an easy-to-learn and user-friendly interface.

Features of vCloud Director:

  • Virtual Data Centers: Virtual datacenters are complete sets of software-defined services that include compute, storage and networking capacity to enable complete separation between the consumption of infrastructure services and the underlying hardware.
  • Snapshot and Revert: Unwind changes made to a virtual machine for rapid destructive testing without the need to re-provision multiple times.
  • vApp Catalog: Multi-tier applications can be deployed and consumed as pre-configured virtual appliances containing virtual machines, operating system images, and other media with the click of a button from catalogs. This enables IT to standardize offerings, simplifying troubleshooting, patching, and change management.
  • VMware vCloud API, OVF, and Custom Extensions: The vCloud API is an open, REST-based API that allows scripted access to cloud resources, such as vApp upload and download, catalog management, and other operations. The vCloud API makes basic transfer between clouds possible using OVF, which preserves application properties, networking configuration and other settings.

Benefits of vCloud Director:

  • Rapidly deploy and build servers in minutes
  • Easily manage server inventory
  • Effortlessly add CPU, disk, or RAM in seconds
  • Easy-to-use console for direct access
  • Provides email notifications and disk space alarms
  • Add users with granular access
vApp Catalog
Self-Service Web Portal
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Frequently Asked Questions (FAQs)

Q: What is a Resource Reservation Pool?

A:Resource Reservation Pools are computing assets (CPU, RAM, and Disk) that are allocated to a Virtual Data Center. Evolve IP assigns VMWare virtualization computing resources to each customer’s Virtual Data Center based on their selection in the order process. The reservation pool is made available to the IT administrator via the vCloud Director to self-provision virtual machines as required.

Q: Can I over-provision Virtual Machines against the total amount of computing (CPU and RAM) in my allotted pool (quota)?

A: Yes, IT Administrators have full control over the use of computing resources within their pool. There are no limitations on the density ratios (virtual machines-to-vCPU/RAM), however, you cannot over-provision hard disk. Evolve IP utilizes thick-provisioning standards on the platform for all storage resources. Virtual Data Center customers have the ability to over-subscribe their own resources up to the maximum amount of disk available in their purchased quota.

Q: Can I over-provision Disk on Virtual Machines beyond my allotted pool (quota)?

A: No, disk resources are thick-provisioned and dedicated on a Virtual Machine basis and cannot be over-provisioned.

Q: Are my resources (GHz, RAM, and Disk) guaranteed strictly for my use?

A: Yes, your pool will be allocated the full amount of purchased resources and are available strictly for your use up to the maximum of your set quota. These resources are guaranteed to always be available within your pool.

Q: Can I burst beyond my allocated pool of resource if needed?

A: No. Evolve IP assigns resources based on the VMWare VSPP Reserved Resource Model. Reserved Resources are committed and guaranteed to each customer’s Virtual Data Center and platform resources are not oversubscribed. IT administrators should factor in any required growth or seasonality into their capacity requirements so resources can be self-provisioned via the vCloud Director on-demand.

Q: Can the activities of one Virtual Data Center (over-subscription) impact other customers on the platform?

A: No, computing resources are allocated and isolated to each Virtual Data Center. The activities of one customer cannot impact other customers on the platform. This is a distinct differentiator of the Evolved Virtual Data Center and is employed to ensure our customers experience the highest level of performance and availability for hosted applications.

Q: How do I add additional resources to my Virtual Data Center?

A: There are two ways to expand the quota of computing resources within your Virtual Data Center:
1. Submit an electronic ticket to support@evolveip.net with the details of your request.
2. Contact your Technology Advisor or Client Technology Advisor with the requirements

Q: What if I need to join a virtual machine or virtual data center to a different network or VLAN?

A: Evolve IP maintains very strict security guidelines and processes around virtual networking. As a result, any changes that require new virtual switches (VLAN’s) within the Virtual Data Center or cross the boundaries of existing virtual switches (VLAN’s) require a manual trouble ticket via support@evolveip.net.

Q: How do I self-provision Virtual Machines within my Virtual Data Center?

A: Self-Provisioning virtual machines and computing resources within the Virtual Data Center are facilitated via the vCloud Director. All Virtual Data Center customers are provided access to the provisioning portal during the initial provisioning process. Virtual Machines can be created, tuned, and adjusted via the portal along with console access, utilization, and many other features.

Q: How do I configure CPU, RAM, and Disk for a new machine?

A: For new machines, CPU and RAM is selected within the provisioning template in vCloud Director . For existing Virtual Machines, hot-adds for CPU and RAM and can be controlled within the “Virtual Machines” section in vCloud Director .
Disk size and volumes (adds, changes, or deletes) require an electronic trouble ticket to support@evolveip.net.

Q: What types of Virtual Machine templates are available?

A:
OS OS Disk (GB) E: Drive
Win Svr 2008R2 Std 25 0
Win Svr 2008R2 Ent 25 0
Win Svr 2012 Std 25 0
Win Svr 2012 Ent 25 0
RHEL 6 10 0
Win Svr 2008R2 Std 40 50
Win Svr 2008R2 Ent 40 50
Win Svr 2012 Std 40 50
Win Svr 2012 Ent 40 50

Q: Can I import my own templates?

A: Yes, if templates currently exist in an on-premise VMWare virtualization environment they can be imported into the vCloud Director and made available for your use with the Virtual Data Center environment.

Q: What if I have a custom Virtual Machine or template requirement?

A: Custom templates can be created within the vCloud Director for use within the Virtual Data Center.

Q: Can I clone an existing Virtual Machine?

A: The vCloud Director provides multiple role-driven login capabilities with different rights within the Virtual Data Center to view, make changes, console, control machine state, and many other functions. Super-Administrators can have the ability to clone virtual machines if designated.

Q: Can I add vCPU to my virtual machine through the portal?

A: Yes, processing resources can be added to Virtual Machines within the vCloud Director. This function can be performed on new machines being created or on existing machines that require additional resources. The vCloud Director supports hot-adds for immediate changes to Virtual Machines.

Q: What is the maximum amount of vCPU I can self-provision per Virtual Machine?

A: The maximum amount of vCPU that can be added to a self-provisioned Virtual Machine within the vCloud Director is 8.

Q: What if I need to provision a machine with more vCPU resources than allowed through the vCloud Director?

A: The vCloud Director has best-practice restrictions for certain large workloads with the Virtual Data Center environment. Machines requiring resources (CPU & RAM) above the amount available through self-provisioning should be requested through support@evolveip.net.

Q: Can I add RAM to my virtual machine through the portal?

A: Yes, memory resources can be added to Virtual Machines within the vCloud Director. This function can be performed on new machines being created or on existing machines that require additional resources. The vCloud Director supports hot-adds for immediate changes to Virtual Machines.

Q: What is the maximum amount of RAM I can self-provision per Virtual Machine?

A: The maximum amount of RAM that can be added to a self-provisioned Virtual Machine within the vCloud Director is 32GB.

Q: What if I need to provision a machine with more RAM resources than allowed through vCloud Director?

A: The vCloud Director has best-practice restrictions for certain large workloads with the Virtual Data Center environment. Machines requiring resources (CPU & RAM) above the amount available through self-provisioning should be requested through support@evolveip.net.

Q: Can I add hard disk or additional disk volumes to new or active Virtual Machines via the portal?

A: The vCloud Director currently does not support automated disk provisioning on new or existing Virtual Machines. This is, however, a Phase 2 self-provisioning deliverable with expected General Availability (GA) in Q3 2013.
For existing machines, email disk expansion or new volume requirements to support@evolveip.net . Your request will be fulfilled along with electronic notification of completion.
For new machines, once your template has been created and the virtual machine is self-provisioning, email disk and volume requirements to support@evolveip.net . Your request will be fulfilled along with electronic notification of completion.

Q: How long will it take for a new machine to provision?

A: New Virtual Machines that are self-provisioned through the vCloud Director become available for console access within 15 minutes.

Q: How do I access my Virtual Machine?

A: Console access is available through the vCloud Director for each Virtual Machine within the Virtual Data Center environment.

Q: What are the uptime and availability SLA’s on the Virtual Data Center solution?

A: Evolved Virtual Data Center has a standard Service Level Agreement garanteed for all core platform elements for uptime and availability.