Full-Time
Wayne, PA, US

Why Join Us?!
The Associates that make up the Evolve IP Team are the root of our success. We hire people with passion, drive, and a vision for the future. Our environment is open and comfortable, proactive and fast-paced. We offer transparency, feedback and acknowledge that the hard work our associates put in makes our goals a reality.
 
Why Else?
From the moment of hire, we believe that within a year, you will develop your professional and business skills enough to move up inside the organization. To ensure this happens, your Manager will develop a detailed 100-day plan outlining expectations, responsibilities and provide frequent performance reviews.
 
Oh, and one more thing! We offer an extensive an extensive benefits package for full-time Associates, including medical, dental, vision, and 401(k)!
 

 

Position Breakdown – Billing Associate
  • Provide support for all aspects of the company’s billing operations
  • Ensure that all services provided to customers are billed accurately and in a timely manner
  • Ensure customer satisfaction through timely resolution of customer-initiated billing inquiries
  • Perform quality assurance on monthly billing cycles
  • Research and provide resolution for customer-initiated billing disputes
  • Provide support for the company’s revenue assurance activities
 
Must Haves:
  • Natural ability to understand workflow/data flow structures
  • Data entry experience 
  • Interest in accounting
  • Ability to analyze and apply existing tools and procedures with minimal effort
  • Ability to prioritize efforts that drive revenue and cash flow
  • Attention to detail
  • Adapt quickly to in-house tools and processes
  • Positive attitude
  • Flexibility to take on additional tasks while meeting daily and weekly deadlines
Special Skills:
  • SAP ECC CRM (contracts and accounts) for Evolve IP organic and ShoreTel base
  • Microsoft Office tools for analysis and information management
  • MS Excel: Specific experience in lookup and reference formulas
  • Internal (custom-supported) browser-based quality assurance tools
  • Familiarity with business rules, bundled/unbundles suites of products
  • Experience in a rating environment for billed services

Join Us

From a team dedicated to building a rewarding work environment to unlimited education opportunities to being named one of the top places to work in the country. We’re excited to hear from you.