The Business Analyst is responsible for identifying, assessing and improving areas of inefficiency in order to reduce or eliminate excessive spending and process bottlenecking. This role also collects reviews and analyzes information in order to make sound recommendations. In addition, this position evaluates company processes and procedures, and ultimately recommends and deploys strategies designed to solve issues.



· Bachelor’s Degree

· General understanding of contract structure

· High-level EQ

· Excellent written and verbal communication skills

· Ability to multitask in a fast paced environment

· Ability to analyze and synthesize data

· Ability to work directly with management in a professional and consultative manner

· MSOffice proficient

Duties and Responsibilities

· Formulate and execute cost reduction tracking incentives

· Answer to one-off assignments presented by functional area

· Analyze and track monthly averages in spending and call routing

· Vendor invoice management and validation

· Communicate with vendors to reassure a high quality of services

· Manage and perform due diligent requests from customers

· Communicate with vendors to resolve disputes

· Negotiate financial penalties with canceling customers Assist with contracts

Join Us

From a team dedicated to building a rewarding work environment to unlimited education opportunities to being named one of the top places to work in the country. We’re excited to hear from you.