The Product Specialist provides product direction to all Evolve IP associates including internal and external product training. In addition, this position assists with PRM tasks on a per product basis including product migrations, research and development, financial analysis and customer beta testing.
- B.S or higher preferred
- VMWare certified professional
- Associate level Microsoft, Linux or Cisco certification.
- 5+ years’ industry experience
- SFDC or equivalent CRM experience.
- In-depth knowledge of Evolve IP products
- High-level EQ
- Excellent public speaking and presentation skills
- Ability to train internal staff and customers
- Outgoing, self-motivated, and personable
- Strong ability to multi-task
Duties and Responsibilities
- Training customers
- Documentation and administrative tasks
- Presentations to internal Associates
- Planning and executing PRM tasks
- Coordinating progress with other FA’s such as software development or engineering.