Request Information

Request Information

or Call 1.877.459.4347

Data Protection for Federally Qualified Health Centers (FQHCs): Focus on Disaster Recovery

July 24, 2018 / Evolve IP

In the last few years, Federally Qualified Health Centers (FQHCs) have all upgraded to electronic health records and made steady technical advancements to improve patient care. As they operate in an increasingly competitive environment, the need for cost-effective business strategies and technologies has grown. Consequently, FQHC’s are adopting cloud communications capabilities (see video case study) and looking to the cloud for computing solutions like hosting and disaster recovery.

In the days of paper charts, it wasn’t necessarily important that systems were up all the time, but it’s completely different now in the world of EHRs. Today, if something happens to an FQHC’s local facility, they need to get to their data back quickly – via a sound disaster recovery capability – or the quality of care suffers.

FQHCs needs to manage four key components when creating a reliable disaster recovery capability:

1. Cost – If companies have local servers, every three to five years they have to go through a process of refreshing this hardware. That cost goes away when using a managed service provider. The fact that you have expandable capacity means you can easily grow your footprint at any time to accommodate increased demand.

2. Accessibility –We’re in a competitive world now with electronic health workers. In the FQHC market, I need to get to my patient chart wherever I happen to be. If I’m at the coffee shop or at the library, I need to able to get to that patient chart now. A managed service provider has multiple internet service providers, so no matter what you can still get into the system and securely access patient records. Anywhere, anytime access becomes a reality.

3. Availability – Uptime means being able to get to your data, and the goal is 100% of the time. We are now in an age where treating patients requires availability.  If data access were to go down at any time (whether it’s in a disaster scenario or just a normal hardware or software failure in the datacenter) data needs to be up and available as close to 100% as possible. Managed disaster recovery and hosting solutions provide service level guarantees that FQHCs can rely on to maximize availability.

4. Security – Security is perhaps the most critical component. Under HIPAA and meaningful use/HITECH, data must be protected from a security standpoint but also encrypted at a storage level.  Protecting “data at rest” means protecting PHI wherever it is sitting, and that it needs to be encrypted, whether it’s on a server, a desktop, or on a laptop.  Security needs to be clear and demonstrable, or else you’re potentially sacrificing incentive dollars and/or failing your security assessments. Evolve IP’s HITRUST certification provides assurance to FQHCs that solutions based on our infrastructure were built on a solid, secure, state-of-the-art foundation that clearly meets HIPAA/HITECH standards.

As with every other health center or hospital, Federally Qualified Health Centers are driven by the need to meet HIPAA requirements. But even if HIPAA wasn’t there, there would always be the need for data protection and business continuity solutions to help protect patients information and ensure high-quality care. As time goes on, compliance requirements will undergo continual change, and new threats will emerge. Regardless, Evolve IP is flexible and able to grow in response to FQHC’s needs.

For more information or case studies about Evolve IP’s solutions for healthcare, or details about our HIPAA compliant, HITRUST-certified infrastructure, visit our Healthcare Solutions page.

Disaster Recovery Planning?

Hardware fails, hackers attack, and disasters happen. Use this template to create your DR plan to prepare your organization from common IT-based business disruptions.

Data Protection for Federally Qualified Health Centers (FQHCs): Focus on Disaster Recovery
Categories: General Healthcare
Listening To Needs. Solving Complex Challenges.

Helping enterprise IT focus on business results, not infrastructure

  • One of the nation’s largest and fastest-growing dermatology businesses estimates savings of $6.45 Million over 5 years

    View Case Study

    “Evolve IP’s digital workspaces have allowed us to acquire more practices in a faster and more profitable way. That is resulting in bottom-line cost savings and top-line business benefits.”

    – Jeff Francis, Vice President of IT USDP

  • International Law Firm Drives Communications Reliability Across 60+ Worldwide Locations and Saves Over $300,000 a Year

    View Case Study

    “That’s the type of proposition I like to bring to a Board of Directors. When I can say, ‘we can get everything new, be completely redundant, it can meet all of our needs and oh, by the way, we are going to save over $300,000 a year.’ It makes it easy for me to sell!”

    – Ken Schultz CIO of Ogletree Deakins

  • Financial advisory firm enables employees to Work Anywhere with an integrated platform

    View Case Study

    “The transition has been almost seamless to our folks, working from home full time. My team looks like heroes right now.”

    Ryan Easter, Director of IT and Principal at Johnson Investment Counsel

Simplify and future-proof your technology footprint with Evolve IP

It's nearly impossible to stay on top of every change in technology. Partner with Evolve IP and gain the combined experience of hundreds of technologists, all acting as an extension of your IT team. Helping you do more with less.


Contact Us

or Call 1.877.459.4347