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LIVE: Contact Center Demo | January 31st 1PM (EST)

LIVE: Contact Center Demo | January 31st - Evolve IP
January 12, 2017 / Evolve IP

Title: Insights that drive customer satisfaction

Presenter: Rich Fox, VP of Contact Center Solution

When: 1:00 PM EST | Tuesday, January 31, 2017

About the Demo Webcast: According to research, 70% of organizations are trying to improve contact center metrics, support flexibility and reduce cost. Is your organization, like most businesses looking to enhance business growth and caller satisfaction?

Join us for this live demonstration at 1:00 PM E.S.T on January 31, 2017 and learn to:

  • Improve real-time visibility into queue statistics and caller experience through a Customizable Dashboard
  • Gain intuitive access to trends, visualizations, and key metrics with Advanced Analytics and Business Intelligence
  • Improve caller satisfaction and reduce abandonment rates through Queue Callback
  • Enhance business efficiency by building customized call flows and advanced routing options through IVR automation

Register for Demo

Categories: Call Center
Listening To Needs. Solving Complex Challenges.

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  • One of the nation’s largest and fastest-growing dermatology businesses estimates savings of $6.45 Million over 5 years

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    “Evolve IP’s digital workspaces have allowed us to acquire more practices in a faster and more profitable way. That is resulting in bottom-line cost savings and top-line business benefits.”

    – Jeff Francis, Vice President of IT USDP

  • International Law Firm Drives Communications Reliability Across 60+ Worldwide Locations and Saves Over $300,000 a Year

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    “That’s the type of proposition I like to bring to a Board of Directors. When I can say, ‘we can get everything new, be completely redundant, it can meet all of our needs and oh, by the way, we are going to save over $300,000 a year.’ It makes it easy for me to sell!”

    – Ken Schultz CIO of Ogletree Deakins

  • Financial advisory firm enables employees to Work Anywhere with integrated platform

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    “The transition has been almost seamless to our folks, working from home full time. My team looks like heroes right now.”

    Ryan Easter, Director of IT and Principal at Johnson Investment Counsel

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