Microsoft Teams

Your new hub for team files, conversations, and meetings. All in one place, wherever you go.

A hub for teamwork in Office 365

Give your team access to the information they need, right in Microsoft Teams. Manage all your conversations, files, and tools all in one team workspace. Enjoy instant access to sharepoin, OneNote, PowerBl, and Planner. Microsoft Teams brings chat, content, people, and tools together, all in one hub, wherever you are.

Chat, calls, and meetings for today’s teams

Keep everyone in the know. Stay connected with chat, calls, meetings within your team, and in private or small group conversations. Schedule and join online Skype meetings with HD video, VoIP, and dial-in audio conferencing options. Share your files, apps, or desktop in online meetings and review the important moments later with transcriptions of recorded content.

Customizable and extensible

Tailor your Teams workspace to include key cloud services, explor data, and get updates from the apps your teams use every day. Create custom channels based on work streams or topics. Pin commonly used files and websites for easy reference. Add bots that work on your teams behalf. Build custom integrations to your existing business processes with the Teams developer platform.

Enterprise security, compliance, and manageability

Microsoft Teams provides the enterprise-level security, compliance, and management features you expect from office 365, including broad support for compliance standards, and eDiscovery and legal hold for channels, chats, and files. Microsoft Teams encrypts data at all times, at-rest and in-transit, and includes multi-factor authentication to enhance identity protection.

Major Enterprise Features

The hub for teamwork in Office 365

Communicate through meeting and have more effective, real-time conversations

Already today, Microsoft Teams offers a complete meeting solution supporting sharing, video and audio conferencing. You can use Teams for informal 1:1 or group chats. Teams supports scheduling and free/busy calendar availability information.
Teams is available across mobile, desktop and browser and integrated with communications and meeting room devices, providing a frictionless experience no matter which device users work from.

Tapping into the cognitive services of Office 365 and the power of Microsoft Graph we will bring intelligence to calls and meetings. This will change the very nature of calling and meeting experiences and enable an organization to transform an ordinary meeting into a modern meeting:

  • Already today, Teams provides meeting recommendations based on attendee availability. Team members can share and review information and conversation history to have contextual and informed meetings
  • After a meeting, team members can access recordings with transcribed and translated text that is indexed so that people can search for content relevant for them.
Evolve IP Microsoft Teams Conference Call

Communicate through calling and Connect with anyone through Phone System and Calling Plans

Microsoft Teams also offers a reliable, cloud-based telephony plus calling solution that allows you to connect with anybody. This can enable you to save cost, reduce hardware dependencies, and leverage the power of the Microsoft Cloud.

The base for calling (telephony) is the Microsoft Phone System which is a fully integrated, software-based PBX in Microsoft Teams. It allows you to have enterprise phone features for all Office 365 users in your organization and manage their telephony completely in the cloud.

Microsoft customers can then choose 3 different approaches to have dial-tone added to their Microsoft Phone System deployment.

  • We offer the Microsoft Calling Plan which allows users to have a dedicated phone number for placing and receiving domestic and international calls. Currently we service 8 countries and we continue to add new countries. In this model, Microsoft is your dial plan provider. The value to you is that you have one provider for calling – less vendors means less points of failure and one vendor to resolve issues.
  • Customers can alternatively choose to use their local Telco provider for dial tone and connect those “trunks” to Microsoft. This exists today for Skype for Business Online and we anticipate this to become available in the middle of CY2018 for Microsoft Teams.
  • And for customers with offices located in many geographies, we expect and will support a mix of Microsoft Calling Plan usage and Telco provided dial tone, typically based upon user location.

Teams for different departments

How do different departments use Teams?

Marketing teams can manage go-to-market, public relations, event planning and their budget within Teams. They can add guests e.g. agencies with secure guest access. They can connect relevant third-party services to each channel, such as Bing News Alerts, Twitter Connector, Adobe Creative Cloud, HootSuite and YouTube.

Sales teams can manage sales planning, RFP/Proposals. Teams provides a single place where all this collaboration, reporting and knowledge sharing can happen. They can set up monthly business reviews as meetings in Teams. Document sharing e.g. sales playbooks can be done from within Teams. They can also use apps like PowerBI, Planner or even task management apps like Trello.

Finance teams can conduct their finance reviews within Teams and also share content around, business insights, audits, and compliance. Teams provides a hub in which all files, data, conversations and meetings can happen in a single place, safely and securely. They can easily share files like annual financial statement review or audit report and use apps like Excel, PowerBI, Planner or even pin critical files, internal or external websites to a tab

HR teams can manage their recruitment, training, events, and reviews from within Teams. Teams provides a single hub where HR professionals can collaborate, plan, share notes and communicate decisions. They can upload files to the channels e.g. HR policies, candidate information, offers extended, training or recruitment guidance notes, internal websites, feedback forms and surveys. Use a shared One Note or Wiki for candidate feedback. They can use Teams for training calls in Teams and do post training surveys on third party apps like Survey Monkey.

IT can leverage Teams a hub for service strategy, problem, incident and change, deployment, health and reporting, readiness and adoption, support and management and governance. They can set up connectors e.g. bots for process automation.

Engineering teams can leverage Teams for go-to-market, feature releases, testing, feedback, competitive information, research and product analytics. They can set up connectors or tabs for VSTS, JIRA, BitBucket and GitHub or leverage developer tools like Botkit. Teams enables continuous discussion across a distributed team and is integrated with developer tools.

Project teams can leverage teams for planning, budget, analytics, reviews and feedback. They can use apps like Planner, PowerBI or set up connectors e.g. bots for process automation. Teams enables collaboration in one central hub with all the tools needed to manage a project.

A changing modern workplace – Mobile and Social

When people collaborate today, they leverage social tools– 45% use social technologies in their day-to-day work. Users also work across more devices – in the past five years, the number of devices per user has increased by 400%. The mobile phone has completely changed how we communicate and work. Many users live on their phone. In addition, people use different apps and services resulting in them having to jump between different experiences during the day.

A changing modern workplace – Diverse and Global

The workforce itself is more diverse. For the first time, there are five generations together in the workplace, – all with a different background in technology and different expectations about communication and collaboration tools. For example (hold up the phone if available), some people are comfortable chatting on the phone, others prefer e-mail or face to face. Teams are increasingly geo-distributed. Employees are no longer necessarily in the same office, let alone the same time zone. Per IDC, 72.3 percent of employees will be working remotely by 20205, making it more challenging to have face-to-face conversations. There’s a greater need to enable communications and collaboration – regardless of geography.

A changing modern workplace – Team-based and Collaborative

There is also a movement towards transparency and inclusivity in how decisions are made. Organization structures are becoming more flat. People are on twice as many teams as they were five years ago. And those teams are dynamic. It’s rare that people don’t change on a multi-month project. And when someone leaves, the first step is for all to go through their e-mail to find the information needed to get the new person up to speed. Being on more teams has also led to a dramatic increase in the amount of collaboration. The new way of work is team-based and collaborative. Workers report that 80 % of their time at work is spent collaborating.