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Unified Communications as a Service
Partner With Evolve IP

Anywhere Mobile

Introducing Anywhere Mobile, powered by technology partners, Tango Networks. Using Fixed Mobile Convergence [FMC] technology that seamlessly combines desk phone functionality within a personal mobile device – accelerating a modern business’s ‘work anywhere’ strategy.  

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Boost Customer Experience 

Ensure contact information stays within the business and keep in touch with your customers.  

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Support Brand Reputation 

Being easy to do business with helps your reputation. Encouraging your customers to stay. 

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Help Reduce
Costs 

No need to purchase and maintain multiple devices and hardware across the business. 

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Enable Time Saving  

Having fully integrated reporting and call capture allows you to fix issues quickly.  

Anywhere Mobile provides a range of benefits for any business, helping you to protect your business, customers and data effectively - whilst improving business operations and helping your customers… 

  • Enhanced Coverage and Connectivity  
    With two SIM cards from different networks, users can ensure better network coverage and connectivity, especially in areas where one network may have better signal strength than the other.  
  • Customer Protection and Retention 
    By presenting a corporate number you are initially protecting the company brand and ensuring that the contact stays within the business creating a seamless customer experience.   
  • App Free Solution and Seamless User Experience
    We all know that not everyone likes using applications on their mobile device for calling. Our solution removes this challenge as you are now using the native dialler.   
  • One Device for Work and Home Life
    Dual-SIM functionality allows users to maintain separate profiles for personal and work use. This separation can help with organisation, productivity, and maintaining work-life balance. Many people are still carrying two phones when most now support dual sim.  

 

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Anywhere Mobile & Integration

Anywhere Product Suite

BUSINESS INSIGHTS 

Anywhere Mobile is fully reported on by Business Insights powered by Akixi - this is key to any mobile business that wants to confirm their mobile force is answering the phone, returning calls and delivering good customer service.  

CALL CAPTURE  

Call Capture, powered by Dubber is a vital part of a hybrid workforce, both to protect the organisation and to understand what is happening within the business. This helps with training, reoccurring issues and supporting complex queries where necessary.  

Tango Network Customer
"Our Mobile First strategy has unlocked major benefits that truly transform our operations. This strategy boosts employee reachability and responsiveness, leading to significant improvements in operating efficiency and productivity, while enabling our IT staff to keep communications costs low"
Tango Network Customer
“We recognised that adopting Mobile First with Tango Extend would solve many challenges. It would eliminate the costs of unused landlines while using native mobile communications to deliver a business-quality user experience for our employees..”
Tango Networks Customer

"we found that a Mobile First strategy using Tango Extend has unlocked major benefits that truly transform our operations. This strategy boosts employee reachability and responsiveness, leading to significant improvements in operating efficiency and productivity, while enabling our IT staff to keep communications costs low"

FAQS

Procedures differ based on your smartphone make and model. See the following instructions for our currently supported devices:

  • Google Pixel 
    • Samsung ( the installation procedure varies slightly across models but in general: 
    • Go to settings > Connections > SIM Card Manager 
    • Tap Add Mobile Plan 
    • Follow the on screen instructions) 
  • Iphone 

Note: If you are subscribed to Anywhere Mobile’s Background Data plan then you must ensure that mobile data defaults to your other SIM as the Background Data plan only supports data during active calls.
While not required by all smartphones, we recommend restarting your device aer adding a SIM.

Log a ticket with EvolveIP Service Desk to request a eSim swap. A new QR Code will be issued.

Procedures differ based on your smartphone make and model. See the following instructions for our currently supported devices:

Current dual SIM capable devices implement a standard referred to as Dual SIM Dual Standby (DSDS). This standard makes use of a single radio within the smartphone to ‘listen’ for calls on both SIMs.

The upside to this approach is a minimal impact to your battery. The downside is you will not receive a call waiting notification on a line (SIM) if you have an active call on the other line (SIM).

The exception to this rule is if you have activated and are using Voice over WiFi on one of the lines.
Call Waiting will work as usual on a per line basis (i.e. you will receive notification of an incoming call on the same line (SIM) as an active call).

Not at this time but stay tuned. It is coming in 2024.

Please verify the following. If you are still experiencing an issue, contact your IT department.

  • Verify that you have a signal on your Anywhere Mobile line. A device restart or entering/exiting airplane mode may help.
  • For iPhone users, ensure you have enabled VoLTE on your device:
  • Dual SIM Installation: Go to Settings> Cellular (or Mobile Data in the UK) > [Select the Anywhere Mobile Line]> Voice & Data, Ensure VoLTE slider is On.
    • Single SIM Installation: Go to Settings> Cellular (or Mobile Data in the UK) > Cellular Data Options> Voice & Data, Ensure VoLTE slider is On.
    • If Anywhere Mobile is being used as a 2nd SIM, ensure you have selected the Anywhere Mobile line for your outbound call (see the selecting Anywhere Mobile line FAQ below)
  • Verify you are using a support phone.

Procedures differ based on your smartphone make and model. See the following instructions for our currently supported devices:

Your essential IT ally for the enterprise hybrid workforce.

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Simplify and future-proof your technology footprint with Evolve IP

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