Webinar: Empower your Call Center Agents & Remote Workforce

Best Practices to Deliver a Great Customer Experience

According to research, contact centers with highly engaged workforce out-perform their competitors by 147%. How do you know you are making the best use of your contact center technology to improve agent productivity and business efficiency?

Click the link below to register
Tuesday, June 12th at 2:00 PM ET

 

Event Overview

In this webinar, Rich Fox, VP of Contact Center Solutions at Evolve IP, will discuss different aspects of contact center technology that you can utilize to help your call center agents and remote workers deliver a great customer experience.

This webinar is brought to you by
crm xchange

Topics Covered

  • Challenges Associated with Today’s Call Center Agents & Remote Workers,
  • 5 Considerations to Enhance your In-house & Remote Agent’s Productivity,
  • Tips to Maximize your Contact Center Technology,
  • Determining Cultural, Legal & Financial Policies, and
  • Additional Recommendations to Improve Business Efficiency with your Mobile Workforce.