With many full-time employees widely disbursed in home-based offices, the ILA was hampered by an outdated phone system, creating a number of operational, financial and technical challenges. This reduced productivity while cutting into precious funding.
Evolve IP’s solution enabled the ILA to focus all its time making literacy accessible for all, instead of being mired in technical challenges and administrative tasks. Evolve Anywhere enabled mobile and remote employees to use a single phone number for easier inbound and outbound communications, while UC-One put employees in control of their own communications management options.
In this case study you’ll learn how ILA benefits from UCaaS: