Microsoft Teams vs Slack
43-point comparative analysis on video conferencing, collaboration solution providers.
Collaboration Features
- Audio / Video Conference
- Max. Number of Users
- Mobile Application
- Screen sharing
- Call Recording
- Instant Messaging
- Group chat
- Guest Access
- Storage
- Video participants supported
- Number of videos on screen
- File Sharing
- Searchable History
- Integrations
- Streamlined Calendaring with integrations to Outlook and Google
- Full integration with Office 365
- Background Blur
- Virtual Background
- Encryption
- Single Sign-On
- Security Issues
- Support
- Capability to add enterprise-grade PBX features while maintaining the collaboration platform’s user experience
- Basic Telephony Features
Enterprise PBX Features
- Multi-level Auto Attendants
- Advanced Hunt groups
- Analog Ports
- Call Recording per user
- Overhead Paging
- Receptionist Application
- Alternate Numbers
- Service Management / Admin Portal
- Speech Analytics
- Text Messaging/Business SMS/Web Apps
- CRM Integration & Support
Integrated Contact Center Functionalities
- Dashboards
- IVR Routing
- Queue Callback
- Post-Call Survey
Business Continuity
Long-Term Strategy
