According to research, contact centers with highly engaged workforce out-perform their competitors by 147%. How do you know you are making the best use of your contact center technology to improve agent productivity & business efficiency?  In this webinar, we will cover:

According to research, contact centers with highly engaged workforce out-perform their competitors by 147%. How do you know you are making the best use of your contact center technology to improve agent productivity & business efficiency?

Join us for this webinar to learn:

  • Challenges Associated with Today’s Call Center Agents & Remote Workers,
  • 5 Considerations to Enhance your In-house & Remote Agent’s Productivity,
  • Tips to Maximize your Contact Center Technology,
  • Determining Cultural, Legal & Financial Policies, and
  • Additional Recommendations to Improve Business Efficiency with your Mobile Workforce.
Webinar 6-12-18 Best Practices CRM XChange