Simplify Communications

Business messaging, integrated with UCaaS and Microsoft Teams Direct Routing simplifies communications by allowing professionals to use a single number for short message service (SMS) and voice calls, all while ensuring security and maintaining all interactions on a single platform.

Access business messaging anywhere, on any device, to send and receive text messages

Integrated with Microsoft Teams

With the majority of employees working from home, organizations have increasingly found employees relying on personal cell phones to text with clients, patients, vendors, and other employees.

In addition to opening the company to legal, security, and compliance risks, the lack of oversight has hindered businesses as they attempt to keep customer experience in focus while providing a unified brand and communications presence.

The ability to text from a business line inside of Microsoft Teams, using the same number for voice calls, mitigates these issues & delivers numerous benefits, especially the ability for IT administrators, legal and compliance officers to have access to business text messaging conversations when situations arise.

Business SMS Messaging From Evolve IP

The use cases for business SMS are growing exponentially each month!  Your organization likely needs an easy-to-use, secure, integrated text messaging solution if it has:

  • Healthcare professionals looking for a secure way to text colleagues
  • Teachers or administrators that need to easily share updates with students’ parents
  • Employees sharing financial news that impacts stock and bond trading prices by the second
  • Associates in any industry looking to instantly connect with customers

Evolve IP differentiates itself from other providers by offering business SMS integrated directly into Microsoft Teams. This enables users to take advantage of the speed and convenience of texting while providing the oversight and security required by enterprise businesses.

Key Benefits

Single Number

Use a single number for SMS and voice calls

Access Message History

Ability to search, track, access and maintain a record of previous messages, all on a single platform

Faster Response Time

Provide faster response times as text notifications are delivered in the Microsoft Teams app regardless of the device employees are using

Maintain Security

Maintain security and avoid compliance risks by maintaining a single number and platform for all your interactions

Drive Sales Velocity

Drive sales velocity with more client touchpoints and reporting for sales management

Enhance Communications

Cut and paste official corporate communications in Teams and quickly communicate updates to groups and individuals

Reduce Corporate Liability

Reduce corporate liability for fraud and inappropriate use

Convenience

Increase speed and convenience of texting while providing the oversight and security that’s required across verticals for all businesses