Packet-Based Network Bonding Service Provides Critical Reliability for Communications Services in Remote Urgent Care Facilities
June 1, 2015 – Evolve IP, The Cloud Services Company™, today announced that ClearChoice MD has deployed Evolve IP’s Cloud Connect network bonding solution and unified communications services at 10 of its state-of-the-art urgent care facilities. According to ClearChoiceMD, the implementation of Evolve IP’s award-winning services has provided the company with significantly improved reliability and resulted in a 30% return on investment based on improved productivity and service levels.
With most of ClearChoiceMD’s facilities located in remote areas of New England, the company needed to rely primarily on public internet for its network. As a result, ClearChoiceMD suffered from frequent service interruptions and a lack of reliable failover. Now, with Evolve IP’s Cloud Connect service, that bonds multiple network connections together including broadband, T1, DSL mobile wireless and more, the company has significantly improved service reliability and employee efficiency.
“With Evolve IP’s Cloud Connect, we have had zero down time due to connectivity issues and that’s resulted in a marked improvement in our business,” said Alex Fuchs, IT Director of ClearChoiceMD. “Since we’ve implemented Evolve IP’s cloud communications and network services, our post-visit surveys show increased customer satisfaction, the staff is happier and our productivity is improved on multiple fronts – including writing ePrescriptions. ”
“Cloud Connect is a real game changer for organizations – particularly those with multiple locations or remote offices,” says Scott Kinka, Chief Technology Officer of Evolve IP. “Unlike other bonding services, Cloud Connect streams data at the packet level versus by session. This advantageous approach lets our Cloud Connect device intelligently select new paths and re-route data with almost instant failover when it identifies network degradation or outages. For our customers this means that unless there is a catastrophic event, voice calls don’t drop, virtual desktop sessions aren’t interrupted, and data backups remain current.”
One of the nation’s fastest growing cloud companies, Evolve IP provides organizations with a unified option for cloud services with its Evolve IP OneCloudTM solution. Today, nearly 80,000 users in the US and globally depend daily on Evolve IP for virtual data centers /servers, virtual desktops, unified communications, disaster recovery, contact centers, and more.