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The Cloud Gives Back

January 22, 2018 / Evolve IP

Philadelphia CBS recognizes Evolve IP for stepping up to aid Santa Barbara mudslide victims. When counseling and human connectivity was needed, Evolve IP’s contact center solution helped to bridge victims with volunteer therapists and counselors across the country.

Quoted below from Philadelphia CBS.

A Chester County company is pitching in to help in the aftermath of the deadly mudslides and wildfires in Southern California. Relief is arriving by way of the cloud.

“Within about two days we had this up and running,” says Guy Fardone of a hotline so people affected by the disasters could easily reach a mental health counselor.

The system is powered by technology from the cloud strategy company Evolve IP in Wayne, where Fardone is CEO.

“It’s a distributed and cloud-based contact center, so that therapists and counselors can be anywhere, taking calls from the Montecito area and the Santa Barbara area,” he explains.

Several dozen trained volunteers are on the other end. Evolve IP’s cloud data centers around the world quickly route help to those who need it.

It’s the kind of thing that might be overlooked even as monetary and clothing donations pour in. Fardone says it’s one example of how tech gives back:

“It’s part of our core values,” Fardone says, “being involved where needed with non-profits and with the community.”

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  • Association Resource Group is an award-winning technology consulting and brokerage firm with over 25 years as an industry-leader.

    We have been Evolve DaaS clients for just about 2 years. What execs really need to know is how much productivity DaaS brings to an organization. We have estimated that each employee saves 10 minutes a day in startup and shutdown time. Probably another 5 minutes a day in work from home productivity - i.e. more likely to log in from their home PC than if they had to carry a laptop home every night and no clunky VPN or Citrix session to dissuade them from getting on.

    So, 15 minutes a day, that is 3% of their day back. 3% of an $80,000 a year employee is $2,500.

    DaaS has a 300% return, with no capital at risk. That is what I would tell your execs. Feel free to ask questions.

    Best!

    Steve Murphey, Vice President

  • Based in Northern New England, ClearChoiceMD treats urgent, non-life-threatening medical needs.

    "With Cloud Connect, we have eliminated intermittent phone and internet service drops, increased the reliability of daily business tasks like writing e-prescriptions. We’ve even resolved printing issues. We have zero down time now as a result of connectivity because we’re always up and running.”

    Alex Fuchs, IT Director for CCMD

  • CCI Health & Wellness Services is a group practice, empowering patients to partner with staff for an unparalleled healthcare experience.

    “Usability is one of the most important factors in selecting technology solutions. We needed a solution that our staff could learn quickly and rely upon each day through high call volumes. Evolve IP emerged as best choice and the deployment has been very successful.”

    John Torontow, MD, MPH Chief Operating Officer - CCI Health and Wellness Services

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