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Cloud Service Adoption Grows, Evolve IP Survey of 1,250+ Cloud Decision Makers Concludes

August 26, 2014 / Evolve IP

Eighty one percent of businesses report having at least one service deployed in the cloud and nearly nine in ten respondents regard cloud computing as the future model for IT according to a technology survey conducted by Evolve IP. The report also shows that even those that consider themselves non-believers in the cloud average at least one cloud service. The survey of more than 1,250 individuals, which provides current cloud adoption trends and future cloud deployment insights, revealed that barriers and concerns to cloud adoption have decreased compared to last year’s cloud adoption report. Download the Cloud of Dreams – Adoption of the Cloud in 2014 survey and infographic for a complete review of the full findings.

Key results of the survey show that 88 percent of respondents believe that the future of IT is in the cloud and 70 percent of c-level, vice president and IT director-level respondents consider themselves “cloud believers.” In addition, 58 percent of IT managers describe themselves as believers, a 5 point increase over 2013.

The upward trend of faith in the cloud among IT managers is notable since it’s the IT managers who are often required to manage the deployment of cloud services, demonstrate the tangible benefits of cloud migrations, and select the vendors that will assist with deployments. The survey results found that slightly over half (56.5 percent) of all businesses in the cloud used a third party to assist with their migration, and of those that managed the deployment themselves, almost one in four (24 percent), would outsource their next project instead.

The survey also revealed a decrease in concerns and barriers about moving to the cloud. The biggest drop from 2013 is in the legal/compliance barrier, which fell 9 points. The top two concerns noted in the survey were related to the protection of data: security (noted by 53 percent) and privacy (marked by 36 percent).

Additional data from the report illustrates the growth of Microsoft solutions deployed in the cloud. Compared to survey adoption results in 2013, Microsoft Exchange, Lync and Office were more frequently deployed in the cloud with increases of 21.5 percent, 53 percent and 63 percent respectively. Further, Microsoft Office and Exchange are among the top five services expected for deployment in the next three years, signaling continued momentum in 2015 and beyond.

“This year’s survey reinforces last year’s data with a few major changes,” says Guy Fardone, General Manager and Chief Operating Officer of Evolve IP, “We continue to see across the board drops in barriers to moving to the cloud and more support from IT managers as they have become more aligned with business executives. Also, as we have seen in our business, companies looking to move to the cloud on their own are experiencing some hiccups along the way.  As a result, almost one in four organizations will use a third party provider, like EvolveIP, the next time they migrate a service.”

Additional Findings: Services in the Cloud

  • Organizations report having on average 2.7 services in the cloud. Adoption, as expected, is higher among “believers” at 3.3 hosted services. Even among the “unbelievers” and “unconvinced,” 54 percent expect to migrate at least one service to the cloud in the next three years.
  • The primary benefit businesses are looking for from the cloud is disaster avoidance/recovery – sited by 73 percent of respondents.  Of those presently in the cloud five in ten have experienced disaster avoidance/ business continuity benefits.
  • The top services respondents expect to deploy in the cloud over the next three years are servers/data centers (34 percent), co-location/backup infrastructure (22 percent), phone systems (22 percent) Microsoft Office (21.5 percent) and Microsoft Exchange (21 percent).

Additional Findings: Cloud Implementation Strategies

  • Budgets for cloud services are increasing year over year with 42 percent of respondents noting a budget increase in 2014 and 54 percent expecting an increase in 2015. Of those with an increase in 2014, 80 percent expect to increase spending again in 2015.
  • When evaluating planning strategies, 58 percent of respondents believe that their IT staff is able to implement a cloud strategy independently, while 30 percent feel that their internal staff’s lack of knowledge about cloud services is a barrier to implementing cloud services. Of those with knowledge of their hypervisor selection, an overwhelming number (82.5 percent) have selected VMware ESX for cloud deployments.

Survey Methodology

Evolve IP conducted a blind, web-based survey during June 2014 with 1,257 IT / cloud decision maker respondents. Seventy-seven percent of those surveyed were from organizations with reported revenue between 1 million dollars and 500 million dollars; 70.5 percent of the respondents came from organizations with between 50 and 5,000 employees, largely defined as mid-market. Evolve IP customers were excluded.

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At Evolve IP we have a dedicated compliance and security practice and work with two of the world’s top 3rd-party compliance auditors, Grant Thornton and Ernst & Young, to enable customers to extend their compliance to our fully audited cloud. This focus allows us to deliver the documentation and assurances that other’s simply cannot including HIPAA / HITRUST, PCI-DSS (all 12 sections), SOC 2/3 and more. The Compliance CloudTM includes true client isolation, encryption in transit and at rest, private VLANs, firewalls and dozens of other security measures.

 
 
What Our Clients Say
  • “High-level technology, better compliance, cybersecurity, and communication capabilities are expected of all providers of financial services, regardless of size. With the rate of change and costs involved, it is difficult for any size credit union to keep pace. So when we were looking for a cloud technology partner, we emphasized the need to provide to our members with technology solutions that help them compete with larger banks and financial institutions, at a cost they can afford. Evolve IP offers all that, plus broad financial services industry experience and a pedigree of providing first-rate service to support growth and continually enhance the entire member experience.”

    David Frankil, Chairman of the NJCUL Services Corporation and President/CEO of the New Jersey Credit Union League

  • "The people that Evolve IP are more personable; you don't feel like there's necessarily a script when you're talking with them, they’re easy to understand, quick to get a hold of, and they follow through on what they say they're going to do."

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  • "Evolve IP has been a vendor partner that has grown with us, that has helped us, and that you know stands by us and stands by their word."

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  • "I was a bit of skeptical because I've been told that by sales guys before...but you've all came through on every one of their promises and not only that, but even throughout our subsequent years of working with us as partners, you’ve stepped up to the plate whenever we needed something and provided a helping hand"

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  • "…we were assigned a project manager for our implementation they weren't just force-feeding one process down. they listened, they work with us, they adjusted schedules and they held our hand every step of the way…"

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What the Experts Think

Our analyst-acclaimed solutions are built on a world-class, compliant architecture that leverages the blue-chip technologies organizations already know and trust.

Gartner

We deploy best-of-breed solutions including: Disaster Recovery, Contact Center, Unified Communications, DaaS, IaaS. Our services are analyst-acclaimed, vendor-validated, client recommended and award-winning.

HITRUST

Evolve IP is proud to have achieved the honor of being HITRUST CSF certified! Certification to the HITRUST Common Security Framework (CSF) affirms that all of Evolve IP’s cloud computing and cloud communications services adhere to the strictest security standards for electronic protected health information (PHI). The HITRUST security standard was developed by and for the healthcare industry as a means of going above and beyond the compliance requirements of HIPAA.

The HITRUST Common Security Framework (CSF) was developed to address the multitude of security, privacy and regulatory challenges facing healthcare organizations. The HITRUST CSF was developed by healthcare and IT professionals to provide an efficient and prescriptive framework for managing the security requirements inherent in HIPAA. HITRUST CSF rationalizes healthcare-relevant regulations and standards into a single overarching security framework. An important part of the “What is HITRUST” answer is understanding that the CSF is risk-based and compliance-based so that organizations can tailor the security control baselines and vendor management programs that they follow based on their specific organization type, size, systems, and regulatory requirements.

HIPPA

The Privacy regulations of the U.S. Health Insurance Portability and Accountability Act (HIPAA) require health care providers, organizations, and their business associates, develop and follow procedures that ensure the confidentiality and security of protected health information (PHI) when it is transferred, received, handled, or shared. This applies to all forms of PHI — paper, oral, and electronic, etc. Those who fail to adhere to HIPAA can suffer from huge fines climbing into the millions of dollars for major violations.

The Compliance Cloud™ fully enables covered entities and their business associates subject to HIPAA regulations to leverage a secure environment to process, maintain, and store protected health Information (PHI) featuring among other controls.

SSAW 16 Service Organization Control II (SOC 2)

Evolve IP has received an SSAE 16 SOC 2 Type II report on our internal controls relating to how we assess and address the potential risks associated with the security, availability, and confidentiality of not only the cloud-based services that we provide, but also our physical and logical infrastructure. Evolve IP utilizes the Certified Public Accounting firm of Grant Thornton to perform its annual audit and attestation in accordance with the Statements on Standards for Attestation Engagements No. 16 and the associated Trust Services Principles, as published by the AICPA, to evaluate the effectiveness of Evolve IP’s service organizations controls.

Forbes

While Forbes regularly features coverage and recognition about Evolve IP, they've most recently recognized Evolve IP as being the "Best Cloud Computing Companies And CEOs To Work For In 2017".  They've ranked Evolve IP in the Top 3 just behind Google and Microsoft in the Cloud Infrastructure classification.  (Feb 2017). Forbes  also recently recognizes Evolve IP for bringing Singer Equipment Corporation, a mainstream business based in PA, into the cloud by means of unified communication. (Sept  2017). Last year, Forbes recognized Evolve IP's survey of 1,080 executives citing that the number one reason to go to the cloud is the same reason that it is avoided. (Mar 2016).

Unified Communications Product of the Year

TMC and Internet Telephony Magazine have named Evolve IP’s unified communications platform as a 2017 Unified Communications Product of the Year Award winner. This marks the 6th time Evolve IP has been honored with this prestigious award and follows a series of product innovations that have allowed the company to rapidly expand its international coverage.

Evolve IP’s business collaboration tools and IP phone system dramatically improve employee productivity in the office and on the road with a Unified Communications as a Service (UCaaS) platform that fully integrates voice, video, instant messaging & presence (IM&P), desktop sharing, audio/web conferencing and more. The company also provides a sophisticated Web-based management portal, OSSmosis®, that allows administrators to easily configure system functions and quickly modify users without the need to reach out to a third party for changes.

Inc.

Inc. magazine has recognized Evolve IP in the 34th annual Inc. 500|5000, an exclusive listing of the nation's fastest-growing private companies. The list will be unveiled in the September issue of Inc.

The story of this year's Inc. 5000 is the story of great leadership. In an incredibly competitive business landscape, it takes something extraordinary to take your company to the top," says Inc. President and Editor-In-Chief Eric Schurenberg. "You have to remember that the average company on the Inc. 5000 grew nearly six-fold since 2012. Business owners don't achieve that kind of success by accident.

Payment Card Industry Data Security Standard (PCI DSS)

Evolve IP has achieved Payment Card Industry (PCI) Data Security Standard (DSS) compliance covering all 12 sections of the PCI DSS. The PCI data security standard is a comprehensive set of standards that require merchants and service providers that store, process, or transmit customer payment card data to adhere to strict information security controls and processes. It was created by the founding brands of the PCI Security Standards Council, which includes American Express, Discover Financial, JCB International, MasterCard Worldwide, and Visa Inc.

CSA STAR

Evolve IP is also a registered and participating member of the CSA Security, Trust & Assurance Registry (STAR). The CSA was formed to encourage transparency of security practices within cloud providers. It is a free, publicly accessible registry that documents the security controls provided by various cloud computing offerings, thereby helping users assess the security of cloud providers they currently use or are considering contracting with. CSA STAR is open to all cloud providers, and allows them to submit assessment reports that document compliance to CSA published best practices. The searchable registry will allow potential cloud customers to review the security practices of providers, accelerating their due diligence and leading to higher quality procurement experiences. CSA STAR represents a major leap forward in industry transparency, encouraging providers to make security capabilities a market differentiator.

Deloitte’s Technology Fast 500TM

Evolve IP has been ranked for the second consecutive year on Deloitte’s Technology Fast 500™, a ranking of the 500 fastest growing technology, media, telecommunications, life sciences and energy tech companies in North America – both public and private. Technology Fast 500 award winners are selected based on percentage fiscal year revenue growth from 2012 to 2015. The list is a veritable Who’s Who of technology that has included tech companies like Google, VMware and Facebook.

Technology Fast 500 provides a ranking of the fastest growing technology, life sciences, and energy the companies – both public and private – in North America. Technology Fast 500 award winners are selected based on percentage fiscal year revenue growth during the period from 2012 – 2016.

Red Herring

Red Herring has named Evolve IP as one of the Top 100 Companies in North America.  Red Herring’s Top 100 recognizes the leading and most promising private companies from around the world. Among the over 20 criteria used to analyze companies for the award, Evolve IP was noted for its financial performance, technological innovation, customer footprint, the DNA of its founders and addressable market.

Red Herring selects the award winners for North America from approximately 1,200 privately financed companies each year in the US and Canada. Since 1996, Red Herring has kept tabs on these organizations and its editors were among the first to recognize that companies such as Facebook, Twitter, Google, Yahoo, Skype, Salesforce.com, YouTube, Palo Alto Networks and eBay would change the way we live and work.

Entrepreneur

Evolve IP has been recognized as one of the “Best Entrepreneurial Companies in America” in Entrepreneur magazine’s Entrepreneur360™ Performance Index, a study involving a comprehensive analysis of private companies in America. Based on this study forged by Entrepreneur, Evolve IP is recognized as a company that exemplifies growth, not just in top and bottom line, but in sustainability and the ability to achieve lasting success.

According to Entrepreneur, after evaluating approximately 10,000 U.S. based firms, the team of editors and researchers behind the E360 Performance Index collected more than 250 pieces of data from the finalists, focusing on growth drivers and challenges, goal setting, resource allocations, and reward systems. The analysis uncovered a class of leading companies, including Evolve IP, whose continued success is largely based on superior value creation for their customers, building an adaptive learning culture, and aggressive geographic expansion—placing them amongst the most dynamic firms in America today.

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