A Fast-Growing Company Views The Cloud Through a Unique Lens
When Evolve IP opened its doors a decade ago, its founding team shared a unique vision. They realized the cloud is not about buying one individual service. It is about having a strategy for multiple services and having them work together.
To deliver on that vision the company built the Evolve IP OneCloud, which enabled businesses to deploy both cloud computing and cloud communications services on a single, unified platform.
By 2017, more than 1,300 customers in the global marketplace had responded. Today, the Wayne, Pennsylvania-based company has grown to about 300 associates, with more than half based in the Philadelphia region. Solutions from the firm include integrated disaster recovery, contact center, virtualized desktops, unified communications, and infrastructure.
The Philadelphia region enjoys a proliferation of health care and finance enterprises; two industries that are heavily regulated. To support those firms, Evolve IP has made compliance a driving feature of its strategy conversations. Today, the company features third-party audited HIPAA, PCI-DSS, ITAR, and SOC3 compliance among others.
Additionally, Evolve IP delivers highlytailored services to its customers, customizing solutions around a business’s current and future needs, infrastructure, and applications. The focus works, with Evolve IP achieving 98 percent retention rates. The company averages 4.5 out of 5 stars from nearly 200 online reviews and boasts a 95 percent customer satisfaction rating. The company is using funds from a 2016 investment from Boston private equity firm Great Hill Partners to accelerate organic growth and mergers and acquisitions (M&A) across the globe. The company has also implemented an aggressive strategy to further increase its intellectual property research and development.
Having access to talent has been essential to Evolve IP’s growth, and the company has relied on many of the universities and trade schools in the area to build its workforce. Additionally, the company invests heavily in continuing education for its associates. In each of the last two years, associates logged more than 20,000 hours of training with three levels of technical and job specific certifications. The goal is to keep employee skills current as Evolve looks to lead the cloud strategy conversation for years to come.