Leading Third-party Distributor to Offer Evolve IP’s Full Suite of Award-winning Cloud Computing and Cloud Communications ServicesWAYNE, PA. — February 23, 2017 — Evolve IP™, The Cloud Services Company™, today announced that TBI, a leading provider of third-party technology solutions, is now offering Evolve IP’s complete suite of award-winning cloud services including: disaster recovery (DR), virtual data centers /servers, virtual desktop services, contact centers, and IP phone systems / business collaboration tools.Services available now to all TBI partners include:
- Disaster Recovery as a Service (DRaaS) – Evolve IP’s suite of disaster recovery services range from fully-managed, white-glove DR to traditional cloud backup. Replication services support a wide array of Recovery Point Objectives and Recovery Time Objectives (RPO/RTO); with RPO’s measured in seconds, not hours.
- Virtual Data Centers – The Evolve IP Virtual Data Center enables customers to leverage guaranteed resource reservation pools (processor, memory and disk resources) at Evolve IP’s world-class data centers. The service provides IT professionals with the built-in control and resiliency of an enterprise-class computing environment coupled with the scalability, privacy, security and flexibility of a virtual private cloud.
- Virtual Desktop Services – Evolve IP’s desktop services provide a unified desktop management solution for physical and virtual desktops alike. Leveraging Remote Monitoring and Management (RMM), Desktop as a Service (DaaS) and helpdesk, Evolve IP enables IT departments to deliver the most appropriate desktop solution for each end user, while maintaining control through the cloud and improving end-user support.
- Hosted Contact Center – From advanced IVR tools to business intelligence analytics to integrated CRM applications, Evolve IP’s cloud-based call center delivers organizations every major feature needed to run a world-class call center. This award-winning service also offers advanced dashboards and intuitive tools that empower leaders with new insights and real-time controls while simultaneously empowering agents to deliver a great customer experience.
- IP Phone Systems / Business Collaboration – Labeled “best-of-breed” by a leading industry analyst, Evolve IP’s hosted phone system has been deployed across the globe by some of the world’s leading brands. Supporting advanced features like mobility, video, IM&P, unified messaging, desktop sharing, and more; the award-winning service also provides measured QoS while greatly simplifying management for system administrators.