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We handpick the most important news, tools, and expert interviews to share what's working (and what's not) in IT.
  • Insights that cut through the noise to understand what's effective. 
  • Sneak peeks of new strategies that other IT leaders (just like you) are using. 
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Looking for more information on our products and services? Welcome to Evolve IP's resource library. Here you'll find a variety of resources including white papers, webinars, case studies, data sheets, and more.

Product & Service Type

Document Type

white-paper-icon [Contact Center as a Service]

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Post Call Survey

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Workforce Management

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Contact Center Vendor Comparison

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Broadworks Call Center vs ECS Seat Comparison

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CCI Health and Wellness Case Study

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Ultimate Work From Home Checklist for Contact Center Professionals

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Data Warehouse

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Case Study: CCI Health and Wellness

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Open Seating

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The Evolve Contact Suite

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Cloud Interactive Voice Response (IVR)

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Cloud Dialer

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BroadSoft Success Story - JW Marriott Venice

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Queue Callback

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white-paper-icon [Webex]

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Evolve Anywhere with Webex

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Essential Guide for Collaboration Solutions

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white-paper-icon [Microsoft Office]

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Office 365 Deployment Checklist

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Backup for Office 365

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Managed Office 365

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white-paper-icon [Teams]

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Guide to Deploy Microsoft Teams with PBX

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Microsoft Teams Benefits eBook

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Teams TCO - Build vs Buy Calculator

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Evolve Anywhere with Microsoft Teams

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Microsoft Teams Direct Routing Comparison

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Microsoft Teams Voice Continuity Capabilities

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white-paper-icon [Unified Communications and Collaboration]

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Unified Communications Vendor Comparison Matrix Evaluation

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2021 Remote Work Technology Survey

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Video Conferencing Vendor Comparison Matrix

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Ultimate Work From Home Checklist for Business Professionals

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Call Recording with Voice AI

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Case Study: Friedman LLC

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Case Study: Ogletree Deakins

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Evolved Messaging

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CRM Integration

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Company Overview

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Anywhere Receptionist

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Edge Compute, IoT, and Cloud Extension with Evolve IP Cloud Connect and SD-WAN

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Achieve the Perfect Network with Cloud Connect

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Emergency Services Frequently Asked Questions (FAQs)

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Cloud Fax

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Unified Communications Checklist

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white-paper-icon [Virtual Desktops]

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Healthcare Case Study: Halfpenny Technologies

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DaaS Solutions Comparison Guide

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Disaster Recovery Checklist

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Business Continuity Checklist

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Veterinary Cloud Technology Case Study | Wellsboro Small Animal Hospital

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Desktop as a Service (DaaS)

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Case Study: Johnson Investment Council Working Remotely

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Workspaces: Comparing VDI to Hosted Virtual Desktops / DaaS

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Mimecast Unified Email Management

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Gartner Market Guide for DaaS

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Managed DaaS

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Hybrid Workplace Survival Guide

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Desktop as a Service (DaaS) Vendor Comparison Matrix

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Supercharge Workforce Mobility with Citrix DaaS

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5 Reasons your IT team needs Citrix DaaS

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The future of IT security and hybrid work: Security without compromise

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The Value of Virtualization

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Optimize VDI for the Future by Managing and Deploying your Desktop Services in the Cloud

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Why Desktop as a Service?

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ServiceMac, LLC Case Study

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Virtual Desktops for Remote Contact Center Agents

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How to Choose a Desktop Delivery Model for the Digital Workplace

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Calculating the True Cost of DaaS

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Old DaaS vs New DaaS

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Zero Trust User Experience

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Cloud DaaS (Everything You Need To Know)

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How financial services organizations can achieve security, flexibility, and greater efficiencies with virtualization

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Modernizing financial services with Evolve IP Powered by Citrix

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Types of Virtual Desktop Offerings

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Comparison Guide for Desktop as a Service Alternatives

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white-paper-icon [Security]

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Remote Work Considerations Securing the New Corporate Network

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Evolve for Credit Unions

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Case Study: US Dermatology Partners

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Healthcare Data Sheet

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Disaster Recovery Plan Template

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Executive Guide to Implementing a Secure BYOD Policy

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Modern Data Protection for Healthcare

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Top 2022 Trends for Data Protection

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Five Best Practices for Cloud Security

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Security Pitfalls of the "New Normal"

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Unlimited Backup as a Service (BaaS) for Microsoft 365 Data

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2022 Ransomware Trends Infographic

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2022 Ransomware Trends Report

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Navigating the Journey to Work from Anywhere Securely

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Your essential IT ally for the enterprise hybrid workforce.

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