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2017 Contact Center Trends & Market Landscape Survey

This survey paper of 144 contact center professionals includes some fascinating trends & statistics on the contact center market landscape. It discusses the following points and more:

  • Industry Trends
  • Top Challenges
  • Top 5 Investment Priorities
  • Business Needs & Requirements
  • Trending Tools

Summary

Download our 2017 contact center survey paper & stay posted on the contact center latest trends & market landscape.

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