2017 Contact Center Trends & Market Landscape Survey
This survey paper of 144 contact center professionals includes some fascinating trends & statistics on the contact center market landscape. It discusses the following points and more:
- Industry Trends
- Top Challenges
- Top 5 Investment Priorities
- Business Needs & Requirements
- Trending Tools
Summary
Download our 2017 contact center survey paper & stay posted on the contact center latest trends & market landscape.
Samples
