2021 Gartner® Magic Quadrant™ for
Contact Center as a Service
Evolve IP, recognized for the 5th time in the Gartner Magic Quadrant for Contact Center.
Download your copy today to evaluate the CCaaS providers for 2021.
As per Gartner “Spurred by the pandemic, demand for CCaaS solutions is moving upmarket”. We believe this Magic Quadrant report will help you:
- Evaluate the 12 technology provider’s strengths and cautions with your specific needs
- Get quickly educated about the market’s leading technology providers and their ability to deliver on what end-users require today and in the future
- Understand how CCaaS solution providers are competitively positioned and the strategies they are using to compete for end-user business
This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Evolve IP.
Gartner, Magic Quadrant for Contact Center as a Service, Drew Kraus, Pri Rathnayake, Steve Blood, 9 August 2021
The Magic Quadrant for Contact Center as a Service was named as Magic Quadrant for Contact Center as a Service, North America till 2019
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