| Features | Cisco Webex Teams | Microsoft Teams |
|---|
| Ease of use and design |
| Borderless collaboration | All the Webex Teams spaces you’re in–whether created by you, your co-workers, or people outside your organization - coexist in a single, consistent experience. | Must create another account, authenticate, and switch accounts when invited to work with different organizations, leading to functionality loss and productivity drain. |
| Search everything from one place | Search keywords for messages, files, people, and space names across all your spaces, whether created by you, your co-workers, or people outside your organization. | Users must switch accounts to search when working with different organizations. |
| Native whiteboarding experience | Native in-app whiteboarding with seamless usage on the Webex Board. Broaden support to the Webex DX80 and Room Series devices during Webex Teams meetings. | None |
| Flexible cloud evolution | Leverage existing on-premises investments such as Microsoft Exchange, Active Directory, and Cisco Unified CM. Use Jabber with team messaging mode to seamlessly deliver new team collaboration features to existing UC users. | Must migrate services like Microsoft Exchange and your enterprise PBX to the cloud and fully migrate users away from Skype for Business in order to get team collaboration functionality. |
| Meeting capabilities |
| Meet with other app users | Yes | Yes |
| Enterprise meeting features | Meeting scheduling, recording, guest lobby, ability to mute others, screen sharing, and more | Yes |
| Join external meetings | Stay in Webex Teams and join third-party standards-based SIP meetings with the simple click/touch of a Join button so you can get more done from a single place. | No |
| Native support for external video users | Up to 200 video users can join each Webex Teams meeting. This includes Cisco video devices, industry-standard SIP devices, and even users of proprietary Skype for Business. | Requires third-party provider support, and capacity for devices to join is fixed across all meetings with extra costs for each additional concurrent SIP endpoint. |
| Simplified meeting scheduling on native calendar | Simply add @meet to the meeting location field to automatically populate join information, even from native mobile device calendars. | No |
| Collaboration Device Experience |
| Single experience for hardware, software, services | Our Webex Teams app and award-winning Webex room and desk devices are designed from the ground up by Cisco for seamless user experiences, IT manageability, and customer support. | Meeting room devices are primarily built and supported by third parties. |
| Use existing collaboration devices | Join Webex Teams meetings from existing SIP devices, enjoy the full team collaboration experience from Webex-registered devices without requiring costs or upgrades, and use existing Cisco IP phones for calling. | Must purchase new IP phones or use interoperability gateway. Meeting room device hardware and software upgrades may be required. |
| Touch-free experience to connect with devices | Users wirelessly connect their Webex Teams app on desktop or mobile devices with nearby Webex devices to share screens, join meetings, take meetings to go, and more. | Requires interaction with room systems and manual steps to do things such as join meetings. |
| Simple whiteboard sharing | Users connected to a Webex Board can instantly receive saved whiteboard in the app. | Must log in to apps on Microsoft Surface Hub and share whiteboards in separate tools such as email. |
| Meeting quality |
| Use both cloud and on-premises resources | Webex Video Mesh delivers the benefits of premises-based video such as high quality and low latency with the benefits and scale of the cloud. | No |
| Maintain quality on congested networks | Prioritize business applications with Cisco Fast Lane to whitelist iOS and macOS applications for better performance, even when the network is congested. | No |
| Embed communications in apps |
| Embed communications in your apps | Embed voice and video calling, screen sharing, messaging, and more in your iOS, Android, and web apps. | No |
| Security and compliance |
| Maintain data policy for external teamwork | Even if your company's Webex Teams users are working in spaces created by external users, your important data policies, such as eDiscovery and compliance, can be kept in place. | Adheres to data policies only for teams created by internal users. Data is no longer discoverable when users share content as a guest in other organizations' channels. |
| Complete end-to-end encryption | Content is protected from attacks at rest, in use, and in transit. | No |
| Keep content encryption keys on-premises | Delivering utmost control and security. | No |
| Calling capabilities |
| Industry-leading calling capabilities | Go beyond native in-app VoIP and SIP calling. Use Cisco's industry-leading enterprise-grade PBX features, IP Phones, and PSTN calling with our cloud or premises calling solutions. | No |
