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Microsoft Teams vs Cisco Webex Teams Comparison Matrix

Compare Microsoft Teams and Cisco Webex Teams side by side and find out which solution is a better fit for your business.

Features Cisco Webex Teams Microsoft Teams
Ease of use and design
Borderless collaboration All the Webex Teams spaces you’re in–whether created by you, your co-workers, or people outside your organization - coexist in a single, consistent experience. Must create another account, authenticate, and switch accounts when invited to work with different organizations, leading to functionality loss and productivity drain.
Search everything from one place Search keywords for messages, files, people, and space names across all your spaces, whether created by you, your co-workers, or people outside your organization. Users must switch accounts to search when working with different organizations.
Native whiteboarding experience Native in-app whiteboarding with seamless usage on the Webex Board. Broaden support to the Webex DX80 and Room Series devices during Webex Teams meetings. None
Flexible cloud evolution Leverage existing on-premises investments such as Microsoft Exchange, Active Directory, and Cisco Unified CM. Use Jabber with team messaging mode to seamlessly deliver new team collaboration features to existing UC users. Must migrate services like Microsoft Exchange and your enterprise PBX to the cloud and fully migrate users away from Skype for Business in order to get team collaboration functionality.
Meeting capabilities
Meet with other app users Yes Yes
Enterprise meeting features Meeting scheduling, recording, guest lobby, ability to mute others, screen sharing, and more Yes
Join external meetings Stay in Webex Teams and join third-party standards-based SIP meetings with the simple click/touch of a Join button so you can get more done from a single place. No
Native support for external video users Up to 200 video users can join each Webex Teams meeting. This includes Cisco video devices, industry-standard SIP devices, and even users of proprietary Skype for Business. Requires third-party provider support, and capacity for devices to join is fixed across all meetings with extra costs for each additional concurrent SIP endpoint.
Simplified meeting scheduling on native calendar Simply add @meet to the meeting location field to automatically populate join information, even from native mobile device calendars. No
Collaboration Device Experience
Single experience for hardware, software, services Our Webex Teams app and award-winning Webex room and desk devices are designed from the ground up by Cisco for seamless user experiences, IT manageability, and customer support. Meeting room devices are primarily built and supported by third parties.
Use existing collaboration devices Join Webex Teams meetings from existing SIP devices, enjoy the full team collaboration experience from Webex-registered devices without requiring costs or upgrades, and use existing Cisco IP phones for calling. Must purchase new IP phones or use interoperability gateway. Meeting room device hardware and software upgrades may be required.
Touch-free experience to connect with devices Users wirelessly connect their Webex Teams app on desktop or mobile devices with nearby Webex devices to share screens, join meetings, take meetings to go, and more. Requires interaction with room systems and manual steps to do things such as join meetings.
Simple whiteboard sharing Users connected to a Webex Board can instantly receive saved whiteboard in the app. Must log in to apps on Microsoft Surface Hub and share whiteboards in separate tools such as email.
Meeting quality
Use both cloud and on-premises resources Webex Video Mesh delivers the benefits of premises-based video such as high quality and low latency with the benefits and scale of the cloud. No
Maintain quality on congested networks Prioritize business applications with Cisco Fast Lane to whitelist iOS and macOS applications for better performance, even when the network is congested. No
Embed communications in apps
Embed communications in your apps Embed voice and video calling, screen sharing, messaging, and more in your iOS, Android, and web apps. No
Security and compliance
Maintain data policy for external teamwork Even if your company's Webex Teams users are working in spaces created by external users, your important data policies, such as eDiscovery and compliance, can be kept in place. Adheres to data policies only for teams created by internal users. Data is no longer discoverable when users share content as a guest in other organizations' channels.
Complete end-to-end encryption Content is protected from attacks at rest, in use, and in transit. No
Keep content encryption keys on-premises Delivering utmost control and security. No
Calling capabilities
Industry-leading calling capabilities Go beyond native in-app VoIP and SIP calling. Use Cisco's industry-leading enterprise-grade PBX features, IP Phones, and PSTN calling with our cloud or premises calling solutions. No

Download the Entire Comparison Matrix

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The Evolve IP Compliance CloudTM

Compliance is a way to do business … not an afterthought when clients need it.

At Evolve IP we have a dedicated compliance and security practice and work with two of the world’s top 3rd-party compliance auditors, Grant Thornton and Ernst & Young, to enable customers to extend their compliance to our fully audited cloud. This focus allows us to deliver the documentation and assurances that other’s simply cannot including HIPAA / HITRUST, PCI-DSS (all 12 sections), SOC 2/3 and more. The Compliance CloudTM includes true client isolation, encryption in transit and at rest, private VLANs, firewalls and dozens of other security measures.

 
 
What Our Clients Say

  • "Yesterday was, perhaps, my busiest day of client interaction either by phone or email since I have been a PM, and I don’t think any of my clients knew I was working from home unless I told them. I was also able to do trades behind the scene and interact with my team. So, for me, the technology has been working great. As an old guy, I am constantly dazzled by technology in general, but being able to do this stuff from home is amazing!"

    James C. Hunter, CFA, CFP, AIF, Senior Portfolio Manager, Principal

  • "Hey, IT people, As I’m working away in my home office, I just wanted to say thanks to you for all you’re doing, and have done in the past, to make it possible for us to run our company virtually. Not many of us JICers have jobs that everyone in the firm sees and could stop us from doing business. But you have this job, and do it well. Thank you for having the foresight and wisdom to get us in a position to succeed in a pandemic! You’re awesome."

    Michael D. Barnes, Esq., CTFA President, Principal

  • “That’s the type of proposition I like to bring to a Board of Directors. When I can say, ‘we can get everything new, be completely redundant, it can meet all of our needs and oh, by the way, we are going to save over $300,000 a year.’ It makes it easy for me to sell!”

    - Ken Schultz, CIO Ogletree Deakins

    Watch Testimonial

  • "The people that Evolve IP are more personable; you don't feel like there's necessarily a script when you're talking with them, they’re easy to understand, quick to get a hold of, and they follow through on what they say they're going to do."

    Watch Testimonial

  • "Evolve IP has been a vendor partner that has grown with us, that has helped us, and that you know stands by us and stands by their word."

    Watch Testimonial

What the Experts Think

Our analyst-acclaimed solutions are built on a world-class, compliant architecture that leverages the blue-chip technologies organizations already know and trust.

Gartner

We deploy best-of-breed solutions including: Disaster Recovery, Contact Center, Unified Communications, DaaS, IaaS. Our services are analyst-acclaimed, vendor-validated, client recommended and award-winning.

HITRUST

Evolve IP is proud to have achieved the honor of being HITRUST CSF certified! Certification to the HITRUST Common Security Framework (CSF) affirms that all of Evolve IP’s cloud computing and cloud communications services adhere to the strictest security standards for electronic protected health information (PHI). The HITRUST security standard was developed by and for the healthcare industry as a means of going above and beyond the compliance requirements of HIPAA.

The HITRUST Common Security Framework (CSF) was developed to address the multitude of security, privacy and regulatory challenges facing healthcare organizations. The HITRUST CSF was developed by healthcare and IT professionals to provide an efficient and prescriptive framework for managing the security requirements inherent in HIPAA. HITRUST CSF rationalizes healthcare-relevant regulations and standards into a single overarching security framework. An important part of the “What is HITRUST” answer is understanding that the CSF is risk-based and compliance-based so that organizations can tailor the security control baselines and vendor management programs that they follow based on their specific organization type, size, systems, and regulatory requirements.

HIPPA

The Privacy regulations of the U.S. Health Insurance Portability and Accountability Act (HIPAA) require health care providers, organizations, and their business associates, develop and follow procedures that ensure the confidentiality and security of protected health information (PHI) when it is transferred, received, handled, or shared. This applies to all forms of PHI — paper, oral, and electronic, etc. Those who fail to adhere to HIPAA can suffer from huge fines climbing into the millions of dollars for major violations.

The Compliance Cloud™ fully enables covered entities and their business associates subject to HIPAA regulations to leverage a secure environment to process, maintain, and store protected health Information (PHI) featuring among other controls.

SSAW 16 Service Organization Control II (SOC 2)

Evolve IP has received an SSAE 16 SOC 2 Type II report on our internal controls relating to how we assess and address the potential risks associated with the security, availability, and confidentiality of not only the cloud-based services that we provide, but also our physical and logical infrastructure. Evolve IP utilizes the Certified Public Accounting firm of Grant Thornton to perform its annual audit and attestation in accordance with the Statements on Standards for Attestation Engagements No. 16 and the associated Trust Services Principles, as published by the AICPA, to evaluate the effectiveness of Evolve IP’s service organizations controls.

Forbes

While Forbes regularly features coverage and recognition about Evolve IP, they've most recently recognized Evolve IP as being the "Best Cloud Computing Companies And CEOs To Work For In 2017".  They've ranked Evolve IP in the Top 3 just behind Google and Microsoft in the Cloud Infrastructure classification.  (Feb 2017). Forbes  also recently recognizes Evolve IP for bringing Singer Equipment Corporation, a mainstream business based in PA, into the cloud by means of unified communication. (Sept  2017). Last year, Forbes recognized Evolve IP's survey of 1,080 executives citing that the number one reason to go to the cloud is the same reason that it is avoided. (Mar 2016).

Unified Communications Product of the Year

TMC and Internet Telephony Magazine have named Evolve IP’s unified communications platform as a 2017 Unified Communications Product of the Year Award winner. This marks the 6th time Evolve IP has been honored with this prestigious award and follows a series of product innovations that have allowed the company to rapidly expand its international coverage.

Evolve IP’s business collaboration tools and IP phone system dramatically improve employee productivity in the office and on the road with a Unified Communications as a Service (UCaaS) platform that fully integrates voice, video, instant messaging & presence (IM&P), desktop sharing, audio/web conferencing and more. The company also provides a sophisticated Web-based management portal, OSSmosis®, that allows administrators to easily configure system functions and quickly modify users without the need to reach out to a third party for changes.

Inc.

Inc. magazine has recognized Evolve IP in the 34th annual Inc. 500|5000, an exclusive listing of the nation's fastest-growing private companies. The list will be unveiled in the September issue of Inc.

The story of this year's Inc. 5000 is the story of great leadership. In an incredibly competitive business landscape, it takes something extraordinary to take your company to the top," says Inc. President and Editor-In-Chief Eric Schurenberg. "You have to remember that the average company on the Inc. 5000 grew nearly six-fold since 2012. Business owners don't achieve that kind of success by accident.

Payment Card Industry Data Security Standard (PCI DSS)

Evolve IP has achieved Payment Card Industry (PCI) Data Security Standard (DSS) compliance covering all 12 sections of the PCI DSS. The PCI data security standard is a comprehensive set of standards that require merchants and service providers that store, process, or transmit customer payment card data to adhere to strict information security controls and processes. It was created by the founding brands of the PCI Security Standards Council, which includes American Express, Discover Financial, JCB International, MasterCard Worldwide, and Visa Inc.

CSA STAR

Evolve IP is also a registered and participating member of the CSA Security, Trust & Assurance Registry (STAR). The CSA was formed to encourage transparency of security practices within cloud providers. It is a free, publicly accessible registry that documents the security controls provided by various cloud computing offerings, thereby helping users assess the security of cloud providers they currently use or are considering contracting with. CSA STAR is open to all cloud providers, and allows them to submit assessment reports that document compliance to CSA published best practices. The searchable registry will allow potential cloud customers to review the security practices of providers, accelerating their due diligence and leading to higher quality procurement experiences. CSA STAR represents a major leap forward in industry transparency, encouraging providers to make security capabilities a market differentiator.

Deloitte’s Technology Fast 500TM

Evolve IP has been ranked for the second consecutive year on Deloitte’s Technology Fast 500™, a ranking of the 500 fastest growing technology, media, telecommunications, life sciences and energy tech companies in North America – both public and private. Technology Fast 500 award winners are selected based on percentage fiscal year revenue growth from 2012 to 2015. The list is a veritable Who’s Who of technology that has included tech companies like Google, VMware and Facebook.

Technology Fast 500 provides a ranking of the fastest growing technology, life sciences, and energy the companies – both public and private – in North America. Technology Fast 500 award winners are selected based on percentage fiscal year revenue growth during the period from 2012 – 2016.

Red Herring

Red Herring has named Evolve IP as one of the Top 100 Companies in North America.  Red Herring’s Top 100 recognizes the leading and most promising private companies from around the world. Among the over 20 criteria used to analyze companies for the award, Evolve IP was noted for its financial performance, technological innovation, customer footprint, the DNA of its founders and addressable market.

Red Herring selects the award winners for North America from approximately 1,200 privately financed companies each year in the US and Canada. Since 1996, Red Herring has kept tabs on these organizations and its editors were among the first to recognize that companies such as Facebook, Twitter, Google, Yahoo, Skype, Salesforce.com, YouTube, Palo Alto Networks and eBay would change the way we live and work.

Entrepreneur

Evolve IP has been recognized as one of the “Best Entrepreneurial Companies in America” in Entrepreneur magazine’s Entrepreneur360™ Performance Index, a study involving a comprehensive analysis of private companies in America. Based on this study forged by Entrepreneur, Evolve IP is recognized as a company that exemplifies growth, not just in top and bottom line, but in sustainability and the ability to achieve lasting success.

According to Entrepreneur, after evaluating approximately 10,000 U.S. based firms, the team of editors and researchers behind the E360 Performance Index collected more than 250 pieces of data from the finalists, focusing on growth drivers and challenges, goal setting, resource allocations, and reward systems. The analysis uncovered a class of leading companies, including Evolve IP, whose continued success is largely based on superior value creation for their customers, building an adaptive learning culture, and aggressive geographic expansion—placing them amongst the most dynamic firms in America today.

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Latest Press Releases

Evolve IP Named To The Gartner Magic Quadrant for Contact Center as a Service
November 16, 2020 / Evolve IP
Evolve IP today announced that Gartner has named it to the Magic Quadrant for Contact Center as a Service*. Evolve IP’s omnichannel offering, which runs 30-40% less than comparable...
Evolve IP Appoints Pete Stevenson as CEO and Randal Thompson as CRO to Drive Next Phase of Growth
October 16, 2020 / Evolve IP
Evolve IP, a leading global provider of Work Anywhere™ solutions, today announced that the Company’s Board of Directors has unanimously appointed board member Pete Stevenson as Chief Executive Officer....
Evolve IP Enhances Its Microsoft Teams and Cisco Voice Direct Routing Platform
September 22, 2020 / Evolve IP
Evolve IP announced that it has integrated SMS business messaging and voice recording with AI speech analytics into its Microsoft Teams direct routing platform.
Evolve IP Integrates Business Messaging Into Microsoft Teams; Enhances Microsoft’s Direct Routing Solution
September 17, 2020 / Evolve IP
Evolve IP® announced that it has launched a fully-integrated SMS / business messaging platform for its Microsoft Teams Direct Routing solution.
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