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Resource Library

Looking for more information on our products and services? Welcome to Evolve IP’s resource library. Here you’ll find a variety of resources including white papers, webinars, case studies, data sheets, and more.

Trends on Adopting Web Chat & Chat Bots as a Channel of Communication

Your Trends on Adopting Web Chat & Chat Bots as a Channel of Communication Download

Most web chat (or instant messaging / IM) sessions act by offering a live assistance option to the process of web browsing. Like email, it has been around for many years, but only very recently has started to grow volumes to the extent where it has become a mainstream channel.

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