Looking for more information on our products and services? Welcome to Evolve IP's resource library. Here you'll find a variety of resources including white papers, webinars, case studies, data sheets, and more.

Product & Service Type

Document Type

white-paper-icon [Contact Center as a Service]

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Ultimate Guide to Call Center Metrics that Matter Most

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Post Call Survey

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Workforce Management

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Contact Center Vendor Comparison

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Broadworks Call Center vs ECS Seat Comparison

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CCI Health and Wellness Case Study

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Ultimate Work From Home Checklist for Contact Center Professionals

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Data Warehouse

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Case Study: CCI Health and Wellness

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Open Seating

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The Evolve Contact Suite

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Cloud Interactive Voice Response (IVR)

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Cloud Dialer

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BroadSoft Success Story - JW Marriott Venice

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Gartner Magic Quadrant for CCaaS

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white-paper-icon [Webex]

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Evolve Anywhere with Webex

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Essential Guide for Collaboration Solutions

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white-paper-icon [Microsoft Office]

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Office 365 Deployment Checklist

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6 Ways Office 365 Keeps Your Email and Business Secure

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Backup for Office 365

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Managed Office 365

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white-paper-icon [Teams]

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Guide to Deploy Microsoft Teams with PBX

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Microsoft Teams Best Practices

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Microsoft Teams Benefits eBook

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Teams TCO - Build vs Buy Calculator

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Evolve Anywhere with Microsoft Teams

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Microsoft Teams Direct Routing Comparison

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Microsoft Teams Voice Continuity Capabilities

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white-paper-icon [Unified Communications and Collaboration]

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Unified Communications Vendor Comparison Matrix Evaluation

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2021 Remote Work Technology Survey

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Video Conferencing Vendor Comparison Matrix

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Ultimate Work From Home Checklist for Business Professionals

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Call Recording with Voice AI

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Case Study: Friedman LLC

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Case Study: Ogletree Deakins

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Evolved Messaging

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CRM Integration

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Company Overview

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Anywhere Receptionist

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white-paper-icon [Virtual Desktops]

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Work From Home – An Application and Identity Management Guide

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Healthcare Case Study: Halfpenny Technologies

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DaaS Solutions Comparison Guide

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Disaster Recovery Checklist

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Business Continuity Checklist

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Veterinary Cloud Technology Case Study | Wellsboro Small Animal Hospital

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Desktop as a Service (DaaS)

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Case Study: Johnson Investment Council Working Remotely

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Workspaces: Comparing VDI to Hosted Virtual Desktops / DaaS

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Mimecast Unified Email Management

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Gartner Market Guide for DaaS

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Managed DaaS

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Hybrid Workplace Survival Guide

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white-paper-icon [Security]

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Remote Work Considerations Securing the New Corporate Network

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Evolve for Credit Unions

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How to Protect Your Business Communications From Disasters

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Case Study: US Dermatology Partners

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Healthcare Data Sheet

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Disaster Recovery Plan Template

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