Business Process Outsourcing (BPO)
Business Process Outsourcing (BPO) is emerging as one of the leading industries in the world. To gain a competitive edge, businesses are adopting virtual desktop technology to improve the quality of services, reduce budget overhead, and increase operational efficiencies.
Designed specifically to help BPOs support more customers and to securely and cost-effectively transition to a “work anywhere” environment, Evolve IP’s fully managed desktop-as-a-service (DaaS) solution, Workspaces, is a better, lower-cost virtual desktop technology.
How Workspaces Benefits BPO’s
To grow your business, your associates must be more productive than ever, and you have to be able to attract top talent. Evolve IP’s Workspaces will improve your top and bottom line and keep you competitive. Here’s how:

Lower Costs
Save 30-40% compared to traditional DaaS solutions by providing employees with just the tools they need to do their jobs. Workspaces eliminate the need to purchase and support unnecessary hardware and software.

Service more customers and expand business reach
Virtual desktops can be provisioned quickly regardless of location or device to accommodate customer growth, new agent training, compliance requirements, and seasonal demand spikes.

Improve your employees’ work-life harmony
Easily implement and support a BYOD (Bring Your Own Device) strategy and provide a remote working environment that keeps employees secure and productive.

Improve M&A Results
Capitalize on M&A by integrating new employees and systems faster.

Increase security through SSO (Single Sign-On) and Multi-Factor Authentication (MFA)
With Workspaces, and the Evolve IP Compliance Cloud™, security and compliance are assured, and your sensitive application data is protected.

Maintain your hard-earned compliance
Evolve IP’s world-class compliant architecture is 3rd party audited by HIPAA/HITRUST, PCI, SOC2 & GDPR.
Case Study: Johnson Investment Counsel
Working Remotely During the COVID-19 Pandemic
Watch how Johnson Investment Counsel – one of the Midwest’s largest financial advisory firms – enabled all of their employees to work from home, consult with clients, handle investment trades, and manage their business seamlessly.