Workspaces, Evolve IP’s virtual desktop solution, enables BPOs to be more productive, more mobile, and more secure. Your customers will be able to access their data and applications anywhere, anytime, on any device.

Plus, we can deliver a softphone in the virtual desktop environment, and help you manage seasonal demand spikes and agent turnover.

Workspaces, Evolve IP’s virtual desktop solution, enables BPOs to be more productive, more mobile, and more secure. Your customers will be able to access their data and applications anywhere, anytime, on any device.

Achieve faster time to market, support scalable growth, and address all your compliance needs with Evolve IP.

Achieve faster time to market, support scalable growth, and address all your compliance needs with Evolve IP.

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Considerations for a Softphone in a Virtual Desktop

Considerations for a Softphone in a Virtual Desktop

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With the Work Anywhere movement here to stay, companies need to deploy all of the technologies users need on their end devices. To make employees productive, and ensure they love (and use) the solution, IT departments need to make those technologies simple to use.

With the Work Anywhere movement here to stay, companies need to deploy all of the technologies users need on their end devices. To make employees productive, and ensure they love (and use) the solution, IT departments need to make those technologies simple to use.

Business Process Outsourcing (BPO)

Business Process Outsourcing (BPO) is emerging as one of the leading industries in the world. To gain a competitive edge, businesses are adopting virtual desktop technology to improve the quality of services, reduce budget overhead, and increase operational efficiencies.

Designed specifically to help BPOs support more customers and to securely and cost-effectively transition to a “work anywhere” environment, Evolve IP’s fully managed desktop-as-a-service (DaaS) solution, Workspaces, is a better, lower-cost virtual desktop technology.

How Workspaces Benefits BPO’s

To grow your business, your associates must be more productive than ever, and you have to be able to attract top talent. Evolve IP’s Workspaces will improve your top and bottom line and keep you competitive. Here’s how:

Lower Costs

Save 30-40% compared to traditional DaaS solutions by providing employees with just the tools they need to do their jobs. Workspaces eliminate the need to purchase and support unnecessary hardware and software.

Service more customers and expand business reach

Virtual desktops can be provisioned quickly regardless of location or device to accommodate customer growth, new agent training, compliance requirements, and seasonal demand spikes.

Improve your employees’ work-life harmony

Easily implement and support a BYOD (Bring Your Own Device) strategy and provide a remote working environment that keeps employees secure and productive.

Improve M&A Results

Capitalize on M&A by integrating new employees and systems faster.

Increase security through SSO (Single Sign-On) and Multi-Factor Authentication (MFA)

With Workspaces, and the Evolve IP Compliance Cloud™, security and compliance are assured, and your sensitive application data is protected.

Maintain your hard-earned compliance

Evolve IP’s world-class compliant architecture is 3rd party audited by HIPAA/HITRUST, PCI, SOC2 & GDPR.

Case Study: Johnson Investment Counsel

Working Remotely During the COVID-19 Pandemic

Watch how Johnson Investment Counsel – one of the Midwest’s largest financial advisory firms – enabled all of their employees to work from home, consult with clients, handle investment trades, and manage their business seamlessly.