Outlook 2010

If you have recently upgraded to Outlook 2010, the location of your toolbar is in a different location.

Check the Add-Ins tab in Outlook.

Outlook 2007

Your toolbar may be disabled

Check the following location. (Disabled Items)

If the toolbar has become disabled it will appear on the list below.

  • Telephony Toolbar Call Control
  • Telephony Toolbar Services

Highlight the toolbar, Click Enable and Close.

You should then exit Outlook, pause for 30 seconds and restart Outlook.

You toolbar will now be available.