Deliver the True Promise of Unified Communications

The Evolve IP hosted phone platform seamlessly integrates with many leading CRM and business applications, such as Salesforce, MS Dynamics, Zendesk, Google Apps and more. With this CRM integration application, businesses can deliver the true promise of unified communications by providing end-users valuable features right within the applications they use daily.

It allows users to make better use of time speaking with valuable prospects and customers, rather than looking up contact and account information manually in their CRM. Inbound calls can automatically open contact information in your CRM. Users are also provided the ability to click-to-dial from CRM records, control their phone from their CRM, automatic call logging and much more.

Integration between the Evolve IP hosted voice platform and your business applications ensures dramatic productivity gains for your users, while working in the office or remote.

Features

  • Integration with CRMs such as Salesforce.com, Microsoft Dynamics CRM, Sugar CRM, ACT!, Goldmine, and more.
  • Incoming call screen pops with CRM caller ID recognition.
  • Click-to-dial directly from your CRM application.
  • Easy navigation from UC applications to your CRM.
  • Tags, call logging, reporting and searching of calls and records.
  • Integration to Evolve IP Phone System for phone presence, uniform application credentials, and calendar integration.

Evolved Office: UC-One

UC-One, an extension to the Evolved Office IP Phone System, delivers a unified experience for end user communication and collaboration in the office and on the road. UC-One combines secure instant messaging and presence, desk and mobile voice communication, video calling, and desktop collaboration into a single application interface that is available on MAC and Windows PCs and iOS and Android tablets and mobile phones.

Evolved Office: Google Connect

UC-One, an extension to the Evolved Office IP Phone System, delivers a unified experience for end user communication and collaboration in the office and on the road. UC-One combines secure instant messaging and presence, desk and mobile voice communication, video calling, and desktop collaboration into a single application interface that is available on MAC and Windows PCs and iOS and Android tablets and mobile phones.

Evolved Office: Lync Connect

The Evolved Office adds enterprise voice features to Microsoft Lync, which offers advanced presence and collaboration features from within the Microsoft Office suite of products. Evolve IP UC can integrate with Office 365, your premise-based or hosted Lync server.

Evolved Office: Skype Communicator

The Evolved Office Skype Communicator enhances the unified communication experience for Microsoft Office 365 users by providing enterprise-grade telephony features such as PSTN calling, phone presence status, softphone calling, and more. With this application, organizations will have the ability to Skype for REAL Business.

Evolved Office: Open Seating

The Evolved Office Open Seating provides a modern workspace for businesses looking to deliver a collaborative work experience. It offers greater flexibility and mobility to the workforce by allowing users to log into any phone available in their office and turn it into their primary work phone.