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In a world of as-a-service models, desktop as a service (DaaS) is gaining more popularity in the channel. But what does it mean for customers and advisors who sell DaaS solutions? 

We have a bit of a different episode this week on The Channel Champions Podcast – joining this episode is Kevin Sullivan, Director of Solutions Engineering, Cloud Computing at Evolve IP. While discussing DaaS with Channel Champions host Zakary Anderson one day, Zak decided to hit record and capture this conversation. 

 

Tune in to hear about the benefits of DaaS, where it works (and doesn’t), what it means for your IT department, and how it can become part of your proactive security strategy. 

 

Watch the discussion below or keep reading for the top takeaways. 

How DaaS can be a “force multiplier” for IT  

 

What does implementing desktop as a service mean for your IT department? Kevin believes that you first need to understand all the different facets of IT that a DaaS solution can impact – and then you can start to see DaaS as a force multiplier for your IT department. 

 

It enables you to do so much more by centralizing your management and resources into one location, managed through one portal. This can free up time for your IT department to be spent on more valuable things, which should also go a long way to improving the employee experience.   

 

Why security spending isn’t slowing down 

 

Something that Kevin and Zak have noticed in the channel is that while spending is decreasing across the board, there’s one area where it isn’t – security. 

 

It’s common knowledge by now that all companies of all verticals and sizes are vulnerable to cyberattacks. This has become a greater challenge over the past few years as organizations have been forced to mobilize their workforce and let people work remotely during lockdown.   

 

But how do you sell security solutions without using fear-based tactics?  

 

If you’re selling security, you naturally have to highlight all of the threats the solution will protect you from. However, when you’re talking to C-suite executives, fear-based sales tactics rarely work. 

 

Kevin’s approach is to instead accentuate the positives and focus on ways the solution can help. For example, you could combine a great security package with DaaS to transform the security and data management system. This could, in turn, improve employee experiences by making things easier to access and saving time on admin. 

 

Happier employees who can spend less time on tedious tasks are more likely to produce a better overall customer experience as well. So, in this scenario, it’s a win-win. Updating your system and security has benefits that trickle throughout the organization – it’s all about showing the customer just how much value the solution can bring.  

 

To learn more from Kevin, check out the full episode today.

 

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