The way people work has evolved into a hybrid work model. Employees expect businesses to provide access to the right tools to be able to work remotely, at any time, on just about every device that you can imagine with the right hybrid work plan. According to IDC, 72% of employees will be working remotely by 2020.
And with the outbreak of Coronavirus, it’s become more critical than ever for businesses to be able to support remote working for their employees along with the ability to seamlessly and instantly collaborate with their teams and customers.
Like most businesses, if you have remote employees or plan to implement a Work from Home (WFH) hybrid work plan, Evolve IP has put a Work From Home Checklist together to enable business continuity.
In the meantime, in this blog post series, we’ll discuss the top things that you need to start thinking about to implement a hybrid work plan.
The key items to address from a technology perspective are the ability for employees to collaborate with their teams and customers using a single platform along with the ability to access all the tools and business applications that they would need to get their work done. Here are some specific suggestions to consider when determining the right technology platform for your hybrid office employees:
Virtual Workspaces – Identity and Access Management, Desktop as a Service and More
Control SaaS Applications – Enable an IAM solution with a SSO portal so users will need only one set of credentials. Ide- ally, multi-factor authentication can be added into this offering to enhance security even further. Check if your solution will be hosted in HIPAA / HITRUST, PCI and SOC compliant data centers as necessary.
Help your helpdesk – Some estimates have a single password reset costing upwards of $70 per incident. Lots of remote workers in new environments may tax your help desk more than ever. An IAM / SSO solution will be a big help here.
Legacy Applications and Virtual Desktops – Depending on your users you may have individuals that need access to applications that are hosted on premises. Others may need a full desktop experience to do their jobs. Get a list of user types together and determine needs for hardware such as thin / zero clients.
Team Collaboration –
Click here to download our entire Work From Home Checklist to ensure business continuity during the Coronavirus outbreak.