Request Information

Request Information

or Call 1.877.459.4347

DaaS Provider Eases Remote Work Issues for Investment Firm

June 30, 2020 / Evolve IP

The pandemic forced many organizations to quickly transition to remote work, and DaaS subscribers such as Johnson Investment Counsel had a few key advantages during this process.

The COVID-19 pandemic forced many organizations to enable remote work for their users, and organizations with desktop-as-a-service agreements had several key advantages that eased the transition to working from home.

Johnson Investment Counsel, an investment advisory firm based in Cincinnati, uses a DaaS offering from Evolve IP, and its transition to remote work faced minimal issues, thanks to the flexible nature of cloud-hosted desktops.

The firm coincidentally held a pandemic test to deal with the possibility of forced remote work.

“That exercise was huge in preparing us for COVID-19,” said Ryan Easter, director of operations and information technology at the firm.

This test, required by an Ohio regulatory agency, forced Johnson Investment Counsel to “kill off” team members and force other team members to step up. With the pandemic test under their belt and an established relationship with a DaaS vendor, Johnson Investment Counsel had relatively smooth sailing for its transition to remote work.

The Flexibility of DaaS with Remote Work

Evolve IP has helped Johnson Investment Counsel keep remote access consistent for users, regardless of location or device, according to Easter.

“From a [DaaS] platform perspective, everything operated exactly the same — whether you’re in the office … or at home, you’re still connecting to the same desktop and server resources,” Easter said.

Once end users install the VMware Horizon View client, they can establish a connection between an endpoint and Evolve IP’s DaaS portal. There, end users have access to their company apps to support line of business and their cloud phone system, according to Easter.

The variety of endpoints that the DaaS can support provides flexibility for the end users, which helped Johnson Investment Counsel during the initial transition to remote work. This was especially important for Johnson Investment Counsel, because the IT team was in the process of ordering new endpoints and providing users with the monitors they needed during this period; some users had to temporarily rely on some atypical devices.

Evolve IP’s agreement with Johnson Investment Counsel allowed Easter and his team to focus on more specific aspects enabling remote work such as troubleshooting user issues. Under their agreement, Evolve IP is responsible for provisioning virtual resources and managing VMware patches and updates, while Easter’s team uses cloud-based desktop management tools to handle security, OS patches, troubleshooting and other desktop issues.

With Evolve IP handling those aspects of virtual desktop management, Easter’s IT team could focus on troubleshooting issues that are specific to its employees that an outside vendor wouldn’t know as intimately. For Johnson Investment Counsel, these issues could involve the firm’s multifactor authentication system, cloud phone system or portfolio management utilities.

“We can [troubleshoot employee issues] from anywhere; we have a cloud portal that we log in to and the tools necessary to assist people on corporate devices or even their personal equipment,” Easter said.

Organizations with existing DaaS agreements like Johnson Investment Counsel had a major leg up on organizations that started to transition to DaaS after the pandemic came to the U.S. April 2020 was Evolve IP’s highest install month ever, according to Scott Kinka, the company’s CTO.

Many organizations were forced to scramble into finding a suitable technology to support remote work.

“The scramblers were either adding to existing implementations or getting something completely new … and they got themselves somewhere better than 0% and somewhere less than 100% for their optimal environment with a lot of duct tape, spit and vinegar,” Kinka said.

Read the full TechTarget article here.

Listening To Needs. Solving Complex Challenges.

Helping enterprise IT focus on business results, not infrastructure

  • One of the nation’s largest and fastest-growing dermatology businesses estimates savings of $6.45 Million over 5 years

    View Case Study

    “Evolve IP’s digital workspaces have allowed us to acquire more practices in a faster and more profitable way. That is resulting in bottom-line cost savings and top-line business benefits.”

    – Jeff Francis, Vice President of IT USDP

  • International Law Firm Drives Communications Reliability Across 60+ Worldwide Locations and Saves Over $300,000 a Year

    View Case Study

    “That’s the type of proposition I like to bring to a Board of Directors. When I can say, ‘we can get everything new, be completely redundant, it can meet all of our needs and oh, by the way, we are going to save over $300,000 a year.’ It makes it easy for me to sell!”

    – Ken Schultz CIO of Ogletree Deakins

  • Financial advisory firm enables employees to Work Anywhere with an integrated platform

    View Case Study

    “The transition has been almost seamless to our folks, working from home full time. My team looks like heroes right now.”

    Ryan Easter, Director of IT and Principal at Johnson Investment Counsel

Simplify and future-proof your technology footprint with Evolve IP

It's nearly impossible to stay on top of every change in technology. Partner with Evolve IP and gain the combined experience of hundreds of technologists, all acting as an extension of your IT team. Helping you do more with less.

Recognized by:

Certified by:


Contact Us

or Call 1.877.459.4347
This site uses cookies for analytics, personalized content and ads. By continuing to browse this site, you agree to this use. Want to know more? Please check our privacy statement.