Legal

Legal

Evolve IP delivers secure and reliable cloud services to the legal community to ensure they have the right tools to seamlessly communicate and collaborate with their clients from anywhere.

Evolve IP delivers secure and reliable cloud services to the legal community to ensure they have the right tools to seamlessly communicate and collaborate with their clients from anywhere.

Purpose-Built® for Law Firms

Evolve IP provides law firms with world-class collaboration tools, like Microsoft Teams, that are seamlessly integrated with Cisco’s voice and communications services. This ensures lawyers and clients experience enterprise-quality voice services on the road, in court or in the office. Our Gartner recognized solution keeps associates, partners and clients connected and allows for instantaneous information exchange, immediate decision making, and improved organizational responsiveness.

  • Improve productivity and enhance collaboration between lawyers and clients with features like audio and web conferencing, video calling, instant messaging and presence, file and desktop sharing, and more.

Nothing is more important to your firm than the relationships with your clients. Evolve IP’s award-winning contact center provides law firms with a sophisticated service that delivers real business value. Named to Gartner’s CCaaS Magic Quadrant three years running, our integrated contact center platform will be Purpose-Built® for your practice with all of the features you need to run a world-class call center…for 40% less than comparable solutions!

  • Route clients to the right individuals in your firm and provide agents with critical information to ensure a WOW client experience
  • Ensure billing controls with advanced call reporting and recording functionalities
  • Maintain security by storing all call recordings and voicemails in an encrypted disk
  • Enhance your firm’s productivity, lower your costs and work from any location with our single, integrated platform

Lawyers and their legal teams are perhaps the most mobile workers in the world, and for IT, protecting their files and hardware is of critical importance. Evolve IP provides law firms with purpose-built Workspaces that drive productivity – allowing lawyers to connect and work anywhere on any device while easily securing and managing their multiple devices.

Case Study Ogletree Deakins

Reliability, Reliability, Reliability

This was a major impediment to client relations and the handling of time-sensitive issues. When Ken started as CIO at Ogletree Deakins, he recognized that “the #1 problem was the reliability of the communications and contact center. For a law firm to be losing calls, that is a really big problem.”

While Ogletree Deakins had exceptional resources and expertise to serve their clients, communication difficulties directly impacted their ability to do so successfully. Not only did their external communications suffer, internal collaboration became impaired as well. As Ken noted, “people tended to be a lot more siloed.”

Recognizing the impact of these issues, Ogletree Deakins underwent a vigorous process to replace their disparate systems with an integrated IP phone and contact center solution.