Teams Direct Routing & Evolve IP

Evolve IP has been delivering Microsoft Teams Direct Routing since it was first available and quite simply, we’re the experts. Our solution is a native integration between the Microsoft Cloud, and Evolve IP’s Global Voice Cloud, and that means it works everywhere, on every device without 3rd party bots or browser concerns.

Our head start in the market also means we provide features others cannot, like an integrated contact center, AI speech recognition, business messaging, delivery on digital workspaces, and all of the features enterprises need like receptionist clients, multi-level hunt groups and more.

And of course, it includes all essential Teams features like:

  • Productivity tools
    • Collaborative, Persistent Group Chat
    • Audio & Video Conferencing
    • Integrations with Office apps
    • Workspaces with One or More Channels
    • External Guest Accounts
    • Search, Discovery & File Sharing
    • Application Library, Plugins, and 3rd-party Frameworks
  • Platform Level Direct Routing
  • SLA & High Availability
  • Real-time Events API
  • 24x7x365 Support

We Listen So You Can Communicate Better

Your business has unique challenges and we’ve got the expertise to solve them. Plus, as a Microsoft Gold CSP, you’ll always have the latest features with unparalleled support.