Evolve IP Statement on COVID-19 Read Now
Microsoft Teams
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UC-One Connect
Gartner's 2019 Magic Quadrant for CCaaS
Evolve IP Named in
Just released: Gartner's 2019 CCaaS Magic Quadrant Report analyzing the leading Contact Center providers. Get your complimentary copy now!
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Remote Work Considerations
a comprehensive solution that addresses the needs of the IT and the business.
Work from Home Technologies
This comparison guide is designed for those who are looking into hosted virtual desktops or DaaS.
Gartner CCaaS MQ
Evolve IP is proud to be named to Gartner’s Magic Quadrant. Download your copy today to compare the top CCaaS providers for 2019.
Ultimate Work From Home Checklist
A complete guide for enabling remote work and business continuity for employees.
Phone System Total Cost Calculator
We’ve put together the most comprehensive cost calculator, including over 30 different factors, to help you measure the true total cost of ownership.
Gartner’s Market Guide for DaaS
Gartner describes and analyzes the characteristics of the DaaS market, both current state and future direction.
Remote Work Considerations
a comprehensive solution that addresses the needs of the IT and the business.
Work from Home Technologies
This comparison guide is designed for those who are looking into hosted virtual desktops or DaaS.
Gartner CCaaS MQ
Evolve IP is proud to be named to Gartner’s Magic Quadrant. Download your copy today to compare the top CCaaS providers for 2019.
Ultimate Work From Home Checklist
A complete guide for enabling remote work and business continuity for employees.
Purpose-Built® Case Studies
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$6M
Acquisition Acceleration
USDP estimates savings of $6.45 Million over 5 years and ensures HIPAA / HITRUST compliance
Workspaces
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$300k
Improves Productivity & Reliability
Ogletree Deakins drives communications reliability across 60+ worldwide locations and saves over $300,000 a year.
Collaboration
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$9M
Expands Contact Center Across the Country
CARS has seen a year-over-year increase in donations of $9 million.
Contact Center
“The combination of rapid integration and cost savings has allowed us to acquire more practices in a faster and more profitable way. That is resulting in bottom-line cost savings and top-line business benefits.”
- Jeff Francis, Vice President of IT
USDP
“That’s the type of proposition I like to bring to a Board of Directors. When I can say, ‘we can get everything new, be completely redundant, it can meet all of our needs and oh, by the way, we are going to save over $300,000 a year.’ It makes it easy for me to sell!”
- Ken Schultz, CIO
Ogletree Deakins
“The system’s been bulletproof. Period. I don’t know how else to say it. I mean, the volume, the expansion, and the reliability. It’s been bulletproof …We don’t worry about our call center’s stability anymore. And for me, a CEO, my lifeblood is the call center generating our revenue and our customer service – it’s a great feeling.”
- Howard Pearl, Chief Executive Officer
Charitable Adult Rides and Services
COLLABORATE. COMMUNICATE. INTEGRATE.
Collaboration
Realize the full potential of your workforce with best-of-breed collaboration solutions from Microsoft and Cisco that are integrated directly with Evolve IP’s analyst-acclaimed enterprise voice and communications services. We’ll deploy a Purpose-Built® solution, tailored just for your business, that will dramatically increase employee productivity and drive organizational efficiency.
Transform Employees. Increase Agility. Simplify IT.
Workspaces
Make work better – for you and your employees! Evolve IP’s Workspace platform integrates Identity Management, SaaS and Hosted Applications, and cloud Desktops all delivered from a single portal; enabling employees to be more productive while IT becomes more secure, dependable and easier to manage.
DELIGHT CUSTOMERS. OPTIMIZE AGENTS. DELIVER INSIGHTS
Contact Centers
Provide a ‘WOW!’ customer experience with Evolve IP’s analyst-acclaimed omnichannel contact center solution. Named to Gartner’s CCaaS Magic Quadrant three years running, with the highest client recommendation rating of all selected providers, our integrated communications and contact center platform will be Purpose-Built® for your business with all of the features you need to run a world-class call center…for 40% less than comparable solutions!
Purpose-Built® Cloud Solutions
Integrated Cloud Services, Tailored Just For Your Business.
Business demands on IT have never been greater … you’ve got different user types, working from multiple locations, with a variety of needs. The Evolve IP OneCloud™ allows us to provide purpose-built solutions that include just the technologies users need; delivered exactly where and how they want them.
Contact us today and see how Evolve IP’s integrated collaboration, workspaces and contact center solutions will make your business more productive, mobile and secure.
At Evolve IP, our Purpose-Built Cloud Solutions enable today’s mobile workforce, and since all of our Associates utilize those solutions everyday we are uniquely positioned to ensure continued operations in the wake of the Coronavirus (COVID-19). It is also important to note that we have a very robust disaster recovery and business continuity plan, and should we need to enact it we have the ability for 100% of our workforce to work remotely while continuing to service our clients around the world.
Like many organizations, Evolve IP has also taken several precautionary measures, including placing a moratorium on all international travel and limiting domestic travel as much as possible. We are following the guidance of the World Health Organization (WHO), Center for Disease Control (CDC) and local authorities in affected regions. Our priority remains the safety of our colleagues, clients, and partners. We have also educated our Associates on that guidance, which includes tips on improved hygiene and instructions to stay home if they exhibit any symptoms. Additionally, all of our managers have been instructed to keep an eye out for anyone exhibiting symptoms and to send those individuals home immediately.
As the situation with COVID-19 continues to evolve, we will reevaluate our plans regularly and will augment them as necessary to ensure that any potential threat to our Associates is addressed immediately, and to ensure that we continue to provide the world-class support that you have come to expect from Evolve IP. If you are interested in learning about how Evolve IP’s solutions can further enable your company’s remote working strategy, please contact your Client Relationship Manager or check us out on the web at www.evolveip.net.
