Deliver a complete collaboration experience integrating Teams & Cisco enterprise PBX

Microsoft Teams is the world’s leading collaboration platform for business employees. And, while Microsoft Teams delivers world-class collab features, it does not provide an enterprise-grade PBX.

Evolve IP seamlessly integrates Microsoft Teams Direct Routing & Cisco VoIP unifying collaboration and communication for enterprise and midmarket businesses. The powerful combination allows employees to work anywhere – driving productivity and ensuring your people and offices stay connected.

Enterprise-Grade Direct Routing

Evolve IP’s market-leading solution delivers the advanced collaboration, telephony & contact center features enterprises need including:

  • Quality of Service (QoS) – Evolve IP’s solution has a proven history of 99.999 reliability.
  • Business features – Evolve IP offers business messaging (SMS), omnichannel contact center, call recording with AI voice analytics, receptionist application, multi-level auto-attendant, advanced hunt groups along with every Teams feature available from Microsoft
  • Expertise – Implementing direct routing is complex. Evolve IP is a Microsoft Gold Partner and has been successfully deploying Microsoft Teams direct routing since it was first available. Simply put, we have unmatched market experience with delighted clients (and the testimonials to prove it.)

Microsoft Teams Direct Routing User Guide

For businesses planning to migrate to Microsoft Teams and considering to integrate it with voice services. This overview dives into the major considerations you’ll want to think through, as well as provides advice on implementing Microsoft Teams Direct Routing independently or with a 3rd party enterprise voice provider like Evolve IP.

How Does Evolve IP’s Microsoft Teams Solution Work?