Contact Center & Evolve IP

Calls, text/SMS, email, webchat, workforce management … all of these omnichannel contact center features are table stakes, ensuring agents can deliver a great customer experience that builds lasting relationships. Evolve IP delivers all these features and more. In fact, we’ve been noted in four consecutive Gartner Magic Quadrants with callouts for being ‘fully-featured’.

Our difference? We connect agents with customers and the rest of your business! We integrate agents directly into Teams, allowing them to collaborate instantly with other employees. Additionally, agents can access business applications, like SAP/Concur and ADP, in the same interface – keeping them engaged, efficient, and successful.

 

Contact Center Challenges and Solutions

Tailored for Your Business. Acclaimed By Gartner.

Noted by Gartner analysts for its cost-effectiveness, integration with Teams, and complete omnichannel feature set. Download your free copy of the Gartner CCaaS Magic Quadrant.