Calls, text/SMS, email, webchat, workforce management … all of these omnichannel contact center features are table stakes, ensuring agents can deliver a great customer experience that builds lasting relationships. Evolve IP delivers all these features and more. In fact, we’ve been noted in four consecutive Gartner Magic Quadrants with callouts for being ‘fully-featured’.
Our difference? We connect agents with customers and the rest of your business! We integrate agents directly into Teams, allowing them to collaborate instantly with other employees. Additionally, agents can access business applications, like SAP/Concur and ADP, in the same interface – keeping them engaged, efficient, and successful.
Deliver World-Class CX. Keep Agents Connected to the Business.
Contact Center features that build trusted relationships.
“That’s the type of proposition I like to bring to a Board of Directors. When I can say, ‘we can get everything new, be completely redundant, it can meet all of our needs and oh, by the way, we are going to save over $300,000 a year.’ It makes it easy for me to sell!”
– Ken Schultz CIO of Ogletree Deakins
Financial advisory firm enables employees to Work Anywhere with an integrated platform
“The transition has been almost seamless to our folks, working from home full time. My team looks like heroes right now.”
Ryan Easter, Director of IT and Principal at Johnson Investment Counsel
Simplify and future-proof your technology footprint with Evolve IP
It's nearly impossible to stay on top of every change in technology. Partner with Evolve IP and gain the combined experience of hundreds of technologists, all acting as an extension of your IT team. Helping you do more with less.