Ultimate Guide to Call Center Metrics that Matter Most
LEARN MORELooking for more information on our products and services? Welcome to Evolve IP's resource library. Here you'll find a variety of resources including white papers, webinars, case studies, data sheets, and more.
[Contact Center as a Service]
Post Call Survey
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Workforce Management
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Contact Center Vendor Comparison
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Broadworks Call Center vs ECS Seat Comparison
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CCI Health and Wellness Case Study
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Ultimate Work From Home Checklist for Contact Center Professionals
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Data Warehouse
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Case Study: CCI Health and Wellness
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Open Seating
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The Evolve Contact Suite
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Cloud Interactive Voice Response (IVR)
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Cloud Dialer
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BroadSoft Success Story - JW Marriott Venice
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Gartner Magic Quadrant for CCaaS
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[Webex]
Evolve Anywhere with Webex
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Essential Guide for Collaboration Solutions
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[Microsoft Office]
Office 365 Deployment Checklist
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6 Ways Office 365 Keeps Your Email and Business Secure
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Backup for Office 365
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Managed Office 365
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[Teams]
Guide to Deploy Microsoft Teams with PBX
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Microsoft Teams Best Practices
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Microsoft Teams Benefits eBook
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Teams TCO - Build vs Buy Calculator
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Evolve Anywhere with Microsoft Teams
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Microsoft Teams Direct Routing Comparison
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Microsoft Teams Voice Continuity Capabilities
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[Unified Communications and Collaboration]
Unified Communications Vendor Comparison Matrix Evaluation
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2021 Remote Work Technology Survey
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Video Conferencing Vendor Comparison Matrix
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Ultimate Work From Home Checklist for Business Professionals
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Call Recording with Voice AI
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Case Study: Friedman LLC
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Case Study: Ogletree Deakins
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Evolved Messaging
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CRM Integration
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Company Overview
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Anywhere Receptionist
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[Virtual Desktops]
Work From Home – An Application and Identity Management Guide
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Healthcare Case Study: Halfpenny Technologies
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DaaS Solutions Comparison Guide
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Disaster Recovery Checklist
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Business Continuity Checklist
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Veterinary Cloud Technology Case Study | Wellsboro Small Animal Hospital
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Desktop as a Service (DaaS)
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Case Study: Johnson Investment Council Working Remotely
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Workspaces: Comparing VDI to Hosted Virtual Desktops / DaaS
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Mimecast Unified Email Management
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Gartner Market Guide for DaaS
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Managed DaaS
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Hybrid Workplace Survival Guide
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Desktop as a Service (DaaS) Vendor Comparison Matrix
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[Security]
Remote Work Considerations Securing the New Corporate Network
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Evolve for Credit Unions
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How to Protect Your Business Communications From Disasters
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Case Study: US Dermatology Partners
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Healthcare Data Sheet
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Disaster Recovery Plan Template
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Executive Guide to Implementing a Secure BYOD Policy
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