Business SMS messaging, integrated with UCaaS and Microsoft Teams Direct Routing simplifies communications by allowing professionals to use a single number for short message service (SMS) and voice calls, all while ensuring security and maintaining all interactions on a single platform.
Access business messaging anywhere, on any device, to send and receive text messages
Business SMS Integration with Microsoft Teams
With the majority of employees working from home, organizations have increasingly found employees relying on personal cell phones to text with clients, patients, vendors, and other employees.
In addition to opening the company to legal, security, and compliance risks, the lack of oversight has hindered businesses as they attempt to keep the customer experience in focus while providing a unified brand and communications presence.
The ability to text from a business line inside of Microsoft Teams using business SMS mitigates these issues & delivers numerous benefits. This is especially applicable for IT administrators and legal and compliance officers to have the ability to access business text messaging conversations when situations arise.
Business SMS Messaging From Evolve IP
The use cases for business SMS are growing exponentially each month! Your organization likely needs an easy-to-use, secure, integrated text business SMS messaging solution if it has:
- Healthcare professionals looking for a secure way to text colleagues
- Teachers or administrators that need to easily share updates with students’ parents
- Employees sharing financial news that impacts stock and bond trading prices by the second
- Associates in any industry looking to instantly connect with customers
Evolve IP differentiates itself from other providers by offering business SMS integrated directly into Microsoft Teams. This enables users to take advantage of the speed and convenience of business SMS messaging texting while providing the oversight and security required by enterprise businesses.
Use a single number for SMS and voice calls
Access Message History
Ability to search, track, access and maintain a record of previous messages, all on a single platform
Faster Response Time
Provide faster response times as text notifications are delivered in the Microsoft Teams app regardless of the device employees are using
Maintain security and avoid compliance risks by maintaining a single number and platform for all your interactions
Drive Sales Velocity
Drive sales velocity with more client touchpoints and reporting for sales management
Cut and paste official corporate communications in Teams and quickly communicate updates to groups and individuals
Reduce Corporate Liability
Reduce corporate liability for fraud and inappropriate use
Increase speed and convenience of texting while providing the oversight and security that’s required across verticals for all businesses
Are your teachers and administrators texting with students and parents from their personal phones?
With Evolve Messaging, your educational institution is more secure, reduces liability, and always has access to messages from an administration standpoint
Are nursing managers and healthcare administrators texting each other using their personal cell phones with no way of tracking historical messages that leads to lost messages, lawsuits, and disputes?
With Evolve Messaging, your health care facility will have access to all previous interactions on a single platform thereby allowing you to search and store messages while maintaining security and compliance.
Are your employees reaching out to their clients and partners from their personal mobile numbers, thereby confusing end-users with multiple contact numbers and compromising the presence of a unified brand?
With Evolve Messaging, associates can use a single number for SMS, voice calls and all their interactions, while maintaining a unified brand and communications presence.