KING OF PRUSSIA, Pa. — July 15, 2020 — Evolve IP, has released Evolve Recap for Microsoft Teams, the Evolve Contact Suite, and Cisco unified communications.

Recap is a voice recording, transcription, and speech analytics platform with artificial intelligence-driven natural language processing. Its business intelligence analyzes call sentiment, produces interactive call transcriptions, and delivers automated notifications from keyword triggers via Microsoft Teams and email.

Read the full article on Speech Technology Magazine.

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