If you require technical support on any Evolve IP service, please reach out to our Client Support Center by using one of the options below.
877.459.4347, Option 2
If you have already contacted the Client Support Center through one of the options above but still feel you are not receiving the level of support you require, please follow the escalation contacts below in the order listed and someone will be able to assist you.
|1||Shift Manager||Contact Center||610.263.7400 (work)|
|2||Manager||Support Center||610.263.7401 (work)|
|3||Scott Barndt||Director, Client Experience||610.263.7397 (work)|
|4||Jason Gaston||VP, Client Services||484.381.0062 (work)|
Just looking for info on the status of our network?
Visit the Evolve IP StatusPage! Status.EvolveIP.net
- Status Page provide a quick view on network health, recent and upcoming maintenance activity, and live updates during service impairments
- You can also sign up fore-mail or text alerts to get real-time notifications delivered right to your phone or inbox
If you have recently ordered services from Evolve IP and have a question regarding the implementation of those services, please reach out to the Project Manager assigned to your account.
If you are unable to reach your Project Manager or feel that you are not receiving the level of support you require, please follow the escalation contacts below in the order listed and someone will be able to assist you.
|1||Nick Duerr||Manager, Service Delivery||484.582.6516 (work)|
|2||Bryan Graham||Director, Service Delivery||484.582.6519 (work)|
|3||Dave Frazee||Sr. Director, Service Delivery||484.582.6523 (work)|
|4||Mike Batdorf||EVP, Business Operations||484.582.6524 (work)|