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To DaaS or not to DaaS

February 2, 2017 / Ryan Berg

My current role has me working with one of the largest agents in the US.  As one of many horses in their stable we’re always on the ready to hop on what seems to be about 3-4 net new customer discussions a day to talk about cloud.  These discussions normally have a predetermined direction the specialist thinks would be the best fit for the customer.

The last call was supposed to be about DaaS.  The customer had 200 employees at HQ and then 700 more across the US.  Nothing major.  The customer’s challenges centered around management and getting rid of XP machines – are these things really still out there??  Sure enough, sounds like a perfect slam dunk for DaaS.  But, after digging deeper we came to find out the customer only had 20 of the users on the domain and all of their apps were either web-enabled or delivered solely as a SaaS solution.  So yes DaaS will solve the solution but at a large premium.

Here’s my point, when we set out to provide DaaS, our CTO asked “why do people want DaaS?”  And the reasons normally point to above – managing my stuff is a pain especially with a ton of locations and I need to get away from XP.  So we implemented a platform to solve this problem first.  We call it RMM.  This allows everyone to manage their assets, whether physical or virtual, from a single portal and really get their arms around it.  From there, then IT departments can decide which assets are physical or virtual and where those assets should reside.

At the end of the day, if we were just a product pusher, we would have provided the customer a quote that would have made his head spin and nothing would happen for us or the partner.  But because we are trying to solve the customer’s pain, we now have something that is 1/10th the cost and accomplishes all of their goals.  My point?  Don’t sell DaaS or cloud in general to sell a product.  Figure out the business need and apply cloud based technologies where appropriate to solve the business issue.

Categories: Virtualization

Clients We Work With

  • Company Profile

    Association Resource Group is an award-winning technology consulting and brokerage firm with over 25 years as an industry-leader.

    Testimonial

    We have been Evolve DaaS clients for just about 2 years. What execs really need to know is how much productivity DaaS brings to an organization. We have estimated that each employee saves 10 minutes a day in startup and shutdown time. Probably another 5 minutes a day in work from home productivity - i.e. more likely to log in from their home PC than if they had to carry a laptop home every night and no clunky VPN or Citrix session to dissuade them from getting on.

    So, 15 minutes a day, that is 3% of their day back. 3% of an $80,000 a year employee is $2,500.

    DaaS has a 300% return, with no capital at risk. That is what I would tell your execs. Feel free to ask questions.

    Best!

    Steve Murphey, Vice President

  • Company Profile

    Based in Northern New England, ClearChoiceMD treats urgent, non-life-threatening medical needs.

    Testimonial

    "With Cloud Connect, we have eliminated intermittent phone and internet service drops, increased the reliability of daily business tasks like writing e-prescriptions. We’ve even resolved printing issues. We have zero down time now as a result of connectivity because we’re always up and running.”

    Alex Fuchs, IT Director for CCMD

  • Company Profile

    CCI Health & Wellness Services is a group practice, empowering patients to partner with staff for an unparalleled healthcare experience.

    Testimonial

    “Usability is one of the most important factors in selecting technology solutions. We needed a solution that our staff could learn quickly and rely upon each day through high call volumes. Evolve IP emerged as best choice and the deployment has been very successful.”

    John Torontow, MD, MPH Chief Operating Officer - CCI Health and Wellness Services

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