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Disaster Recovery as a Service (DRaaS)

It’s not a question of IF systems will fail, but when. Will you be prepared?

Evolve IP’s award-winning DRaaS service provides a proven, cost-effective and reliable suite of products that meet a variety of recovery time and recovery point objectives. From hypervisor-based DRaaS that runs just seconds behind production to traditional cloud backup we have a solution that will fit your organization’s needs and budget.

DRaaS ZT

A hypervisor-based replication product

vm-cloud

DRaaS ZT (Zerto) is a hypervisor-based replication product allowing customers flexibility and complete control over virtual machine replication, failover testing, failover and failback. Unlike traditional array-based replication and BC/DR solutions, DRaaS ZT is software only integrated in the VMware Hypervisor. It uses continuous replication and does not utilize snapshots, which can negatively impact your production environment.

  • Used between Evolve IP Availability Zones or between the customer’s VMware Hypervisor and the Evolve IP Cloud.
  • Employs the hypervisor for disaster recovery, enabling “virtual-aware” protection of mission-critical applications.
  • Allows customers control over their DR process through a flexible, self-service portal.
  • Is software-only and hardware-agnostic allowing customers to replicate from any type of storage to any type of storage.
  • Fully automates the entire failover and failback process, including creation of all VMs, reconfiguring IP addresses and executing custom scripts.

There are two editions of DRaaS ZT available:

  • The Standard Edition provides 24 hour RTO and near real time RPO.
  • The Premium Edition provides 4 hour RTO, near real time RPO, and requires a 25% reservation fee for recovery resources in an Evolve IP availability zone.

As Seen In Network World

Evolve IP’s DRaaS ZT is making the news as a favorite IT product of Leaf Commercial Capital in Network World:

The biggest benefit was the ability to reduce our overall recovery time objectives (RTO) from 48 hours or more to four hours or less with near real-time recovery points. We were able to do this while reducing our disaster recovery operational expenses. Additionally, our staff is lean and mean, and we’re now able to conduct a full disaster recovery exercise without leaving the office.

– Rusty Lorenzon, Leaf Commercial Capital

Contact us today to request additional information, pricing, and get your questions answered.

Zerto Hypervisor-Based Data Replication

1 min 32 sec

Introducing Hypervisor-based Replication. Zerto offers a virtual-aware, software-only, tier-one, enterprise-class replication solution purpose-built for virtual environments. By moving replication up the stack from the storage layer into the hypervisor, Zerto created the first and only replication solution that delivers enterprise-class, virtual replication and BC/DR capabilities for the data center and the cloud.

DRaaS DT

Real-time server replication and failover between customer systems and Evolve IP availability zones

DRaaS DT (Double Take) provides real-time server replication and failover between customer systems and Evolve IP availability zones. The award-winning Double-Take software runs within the customer operating system, providing continuous data replication to the Evolve IP Cloud.

  • Monitors changes to all protected files and replicates only the bytes that change. Available between Evolve IP availability zones or customer location to Evolve IP.
  • Provides reliable DR for physical or virtual servers hosted anywhere in the world.
  • Is available for Windows and Linux and supports a diverse set of enterprise applications.
  • Ideal for customers who want to leverage the cloud for application-aware, immediate failover between computing environments.

Evolve IP DRaaS DT

3 min 3 sec

DRaaS DT (Double Take) provides real-time server replication and failover between customer systems and Evolve IP availability zones. The award-winning Double-Take software runs within the customer operating system, providing continuous data replication to the Evolve IP Cloud.

Contact us today to request additional information, pricing, and get your questions answered.

There are two deployment options for DRaaS DT:

  • The ‘one-to-one’ deployment option consists of one target server, dedicated to support one source server. Optimal RTO is achieved with this solution since all servers are provisioned ahead of the disaster recovery incident. RPO is maintained at near real time and the customer controls failover.
  • The ‘many-to-one’ deployment option consists of many source servers protected by one target server. Well suited for customers with RTO of up to two days, many-to-one requires minimal spend on target side infrastructure. RPO is maintained at near real time. Evolve IP controls failover.

DRaaS SRM

Block level replication technology between two geographically diverse Evolve IP availability zones

DRaaS SRM (EMC Recoverpoint + VMware SRM) is a block level replication technology between two geographically diverse Evolve IP availability zones. DRaaS SRM guarantees that data is synchronized in near real time and can be accessed quickly in the event of a disaster. This SLA-based offering provides the most robust protection and point-in-time bookmarking within a given protection window.

  • Allows for isolated Disaster Recovery testing during the work day without impacting production.
  • Available between Evolve IP availability zones.
  • Provides a SRM-managed failover solution – controlled by Evolve IP Cloud support.

There are two editions of DRaaS SRM available:

  • The Standard Edition provides 24 hour RTO and near real time RPO.
  • The Premium Edition provides 4 hour RTO, near real time RPO and requires a 25% reservation fee for recovery resources in the secondary availability zone.

Contact us today to request additional information, pricing, and get your questions answered.

Reflection

A comprehensive, low-cost, and easy-to-implement solution for secure and reliable off-site data backup

The Reflection Data Backup & Recovery (DBR) solution option is a comprehensive, low-cost, and easy-to-implement solution for secure and reliable off-site data backup. Reflection enables organizations to strengthen their data protection, streamline backup and recovery, and meet a wide range of compliance service levels.

Whether you are securing data from a server, laptop, desktop, or network storage appliance, or need to recover a mission critical server our intuitive software will guide you every step of the way.

  • Data backup for servers, laptops, desktops, and Network Attached Storage (NAS)
  • System state recovery of Windows Operating Systems.
  • Simple, software-based configuration automates your recurring data backup tasks.
  • Point-and-click recovery of files.
  • Data is encrypted, then stored off-site on a secured platform with 24×7 monitoring.
  • Fulfills numerous compliance requirements

Contact us today to request additional information, pricing, and get your questions answered.

Cloud Backup

Automated cloud backup and recovery services

Protecting your critical data has never been easier. Evolve IP’s automated cloud backup and recovery services will boost your productivity and reduce your time spent managing data loss.

Why Evolve IP Cloud Backup?

Most businesses collect, retain and transmit data on a daily basis – data that is critical to the success of their organization. The threat of data theft, natural disasters and hardware failures can result in a hard hit to a business’ bottom line, costing days of downtime, thousands of dollars and irreversible damage to an organization’s reputation. Evolve IP’s Cloud Backup is highly secure and reliable and scales to meet your business’ unique needs.

Ease-of-use

  • Quick Start – Set up is fast. And if you have a lot of data to backup initially, we can provide seeding services without tying up available bandwidth.
  • Automatic Backups – Evolve IP can schedule your backups to happen whenever you want, as frequently as you want.
  • Manage Local and Offsite Backups – Evolve IP’s flexible solution allows for any of your data to be stored online and/or saved to local storage, eliminating the need for a separate local-only backup solution.

Security

  • Military-grade encryption – Files are secured in transit and at rest using 256-bit AES encryption and a private encryption key. SSL technology is used to manage the environment via self-service web portal.

Unlimited Backup

  • No More Limits – Backup whatever you want and keep it as long as you want.
  • Off-site Storage – Data is stored in two, SSAE 16 Type II compliant datacenters with redundant storage and biometric security.
  • Robust, Flexible Archiving – Data-archiving settings allow historical data to be saved as long as you need and meet applicable compliance standards.
  • Multiple Device Support – Our solutions let you back up a single computer or server, multiple computers, laptops or even multiple offices.

Business Grade Quality

  • Multiple Revisions – Store an unlimited number of versions of the same file so there’s no fear of accidental deletion or overwriting a file.
  • Reporting and Notifications – Evolve IP can send you notifications that your backups have completed successfully, including detailed statistics.

Coverage of All Data Types

  • Files and Folders – Recover from the accidental deletion of any document, spreadsheet, or folder.
  • Exchange, SQL and System State – Enable backup and recovery of Exchange, SQL data, and System State.
  • Virtual images – Backup & Restore full VM images from your premise VMWare or Hyper-V environment.

Contact us today to request additional information, pricing, and get your questions answered.

DRaaS DK

Pre-build a desktop environment for their end users in a geographically disparate Evolve IP data center

DRaaS DK (Desktop) is a business continuity offering designed to allow businesses to pre-build a desktop environment for their end users in a geographically disparate Evolve IP data center. Unlike cloud- based desktop alternatives that require the customer to build and pay for the recovery environment – even when it is not in use – DraaS Desktop allows businesses to prepare, test, and turn down desktop resources for use when required. Businesses who are already utilize DaaS (Desktop as a Service) from Evolve IP, can prepare desktop resources in an alternative availability zone and can leverage DRaaS ZT to keep profiles and storage in sync between zones – enabling testing and customer controlled failover of individual desktops including storage and applications.

  • Supports Recovery for premise-based desktops and Continuity for Evolve IP Cloud Desktops (DaaS)
  • Allows DaaS customers control over their DR process through a flexible self service portal
  • Supports prebuilt recovery environments for physical desktops
  • Fully automates the entire failover and failback process for Evolve IP DaaS customers

Contact us today to request additional information, pricing, and get your questions answered.

DRaaS ZT

A hypervisor-based replication product

vm-cloud

DRaaS ZT (Zerto) is a hypervisor-based replication product allowing customers flexibility and complete control over virtual machine replication, failover testing, failover and failback. Unlike traditional array-based replication and BC/DR solutions, DRaaS ZT is software only integrated in the VMware Hypervisor. It uses continuous replication and does not utilize snapshots, which can negatively impact your production environment.

  • Used between Evolve IP Availability Zones or between the customer’s VMware Hypervisor and the Evolve IP Cloud.
  • Employs the hypervisor for disaster recovery, enabling “virtual-aware” protection of mission-critical applications.
  • Allows customers control over their DR process through a flexible, self-service portal.
  • Is software-only and hardware-agnostic allowing customers to replicate from any type of storage to any type of storage.
  • Fully automates the entire failover and failback process, including creation of all VMs, reconfiguring IP addresses and executing custom scripts.

There are two editions of DRaaS ZT available:

  • The Standard Edition provides 24 hour RTO and near real time RPO.
  • The Premium Edition provides 4 hour RTO, near real time RPO, and requires a 25% reservation fee for recovery resources in an Evolve IP availability zone.

As Seen In Network World

Evolve IP’s DRaaS ZT is making the news as a favorite IT product of Leaf Commercial Capital in Network World:

The biggest benefit was the ability to reduce our overall recovery time objectives (RTO) from 48 hours or more to four hours or less with near real-time recovery points. We were able to do this while reducing our disaster recovery operational expenses. Additionally, our staff is lean and mean, and we’re now able to conduct a full disaster recovery exercise without leaving the office.

– Rusty Lorenzon, Leaf Commercial Capital

Contact us today to request additional information, pricing, and get your questions answered.

Zerto Hypervisor-Based Data Replication

1 min 32 sec

Introducing Hypervisor-based Replication. Zerto offers a virtual-aware, software-only, tier-one, enterprise-class replication solution purpose-built for virtual environments. By moving replication up the stack from the storage layer into the hypervisor, Zerto created the first and only replication solution that delivers enterprise-class, virtual replication and BC/DR capabilities for the data center and the cloud.

DRaaS DT

Real-time server replication and failover between customer systems and Evolve IP availability zones

DRaaS DT (Double Take) provides real-time server replication and failover between customer systems and Evolve IP availability zones. The award-winning Double-Take software runs within the customer operating system, providing continuous data replication to the Evolve IP Cloud.

  • Monitors changes to all protected files and replicates only the bytes that change. Available between Evolve IP availability zones or customer location to Evolve IP.
  • Provides reliable DR for physical or virtual servers hosted anywhere in the world.
  • Is available for Windows and Linux and supports a diverse set of enterprise applications.
  • Ideal for customers who want to leverage the cloud for application-aware, immediate failover between computing environments.

Evolve IP DRaaS DT

3 min 3 sec

DRaaS DT (Double Take) provides real-time server replication and failover between customer systems and Evolve IP availability zones. The award-winning Double-Take software runs within the customer operating system, providing continuous data replication to the Evolve IP Cloud.

Contact us today to request additional information, pricing, and get your questions answered.

There are two deployment options for DRaaS DT:

  • The ‘one-to-one’ deployment option consists of one target server, dedicated to support one source server. Optimal RTO is achieved with this solution since all servers are provisioned ahead of the disaster recovery incident. RPO is maintained at near real time and the customer controls failover.
  • The ‘many-to-one’ deployment option consists of many source servers protected by one target server. Well suited for customers with RTO of up to two days, many-to-one requires minimal spend on target side infrastructure. RPO is maintained at near real time. Evolve IP controls failover.

DRaaS SRM

Block level replication technology between two geographically diverse Evolve IP availability zones

DRaaS SRM (EMC Recoverpoint + VMware SRM) is a block level replication technology between two geographically diverse Evolve IP availability zones. DRaaS SRM guarantees that data is synchronized in near real time and can be accessed quickly in the event of a disaster. This SLA-based offering provides the most robust protection and point-in-time bookmarking within a given protection window.

  • Allows for isolated Disaster Recovery testing during the work day without impacting production.
  • Available between Evolve IP availability zones.
  • Provides a SRM-managed failover solution – controlled by Evolve IP Cloud support.

There are two editions of DRaaS SRM available:

  • The Standard Edition provides 24 hour RTO and near real time RPO.
  • The Premium Edition provides 4 hour RTO, near real time RPO and requires a 25% reservation fee for recovery resources in the secondary availability zone.

Contact us today to request additional information, pricing, and get your questions answered.

Reflection

A comprehensive, low-cost, and easy-to-implement solution for secure and reliable off-site data backup

The Reflection Data Backup & Recovery (DBR) solution option is a comprehensive, low-cost, and easy-to-implement solution for secure and reliable off-site data backup. Reflection enables organizations to strengthen their data protection, streamline backup and recovery, and meet a wide range of compliance service levels.

Whether you are securing data from a server, laptop, desktop, or network storage appliance, or need to recover a mission critical server our intuitive software will guide you every step of the way.

  • Data backup for servers, laptops, desktops, and Network Attached Storage (NAS)
  • System state recovery of Windows Operating Systems.
  • Simple, software-based configuration automates your recurring data backup tasks.
  • Point-and-click recovery of files.
  • Data is encrypted, then stored off-site on a secured platform with 24×7 monitoring.
  • Fulfills numerous compliance requirements

Contact us today to request additional information, pricing, and get your questions answered.

Cloud Backup

Automated cloud backup and recovery services

Protecting your critical data has never been easier. Evolve IP’s automated cloud backup and recovery services will boost your productivity and reduce your time spent managing data loss.

Why Evolve IP Cloud Backup?

Most businesses collect, retain and transmit data on a daily basis – data that is critical to the success of their organization. The threat of data theft, natural disasters and hardware failures can result in a hard hit to a business’ bottom line, costing days of downtime, thousands of dollars and irreversible damage to an organization’s reputation. Evolve IP’s Cloud Backup is highly secure and reliable and scales to meet your business’ unique needs.

Ease-of-use

  • Quick Start – Set up is fast. And if you have a lot of data to backup initially, we can provide seeding services without tying up available bandwidth.
  • Automatic Backups – Evolve IP can schedule your backups to happen whenever you want, as frequently as you want.
  • Manage Local and Offsite Backups – Evolve IP’s flexible solution allows for any of your data to be stored online and/or saved to local storage, eliminating the need for a separate local-only backup solution.

Security

  • Military-grade encryption – Files are secured in transit and at rest using 256-bit AES encryption and a private encryption key. SSL technology is used to manage the environment via self-service web portal.

Unlimited Backup

  • No More Limits – Backup whatever you want and keep it as long as you want.
  • Off-site Storage – Data is stored in two, SSAE 16 Type II compliant datacenters with redundant storage and biometric security.
  • Robust, Flexible Archiving – Data-archiving settings allow historical data to be saved as long as you need and meet applicable compliance standards.
  • Multiple Device Support – Our solutions let you back up a single computer or server, multiple computers, laptops or even multiple offices.

Business Grade Quality

  • Multiple Revisions – Store an unlimited number of versions of the same file so there’s no fear of accidental deletion or overwriting a file.
  • Reporting and Notifications – Evolve IP can send you notifications that your backups have completed successfully, including detailed statistics.

Coverage of All Data Types

  • Files and Folders – Recover from the accidental deletion of any document, spreadsheet, or folder.
  • Exchange, SQL and System State – Enable backup and recovery of Exchange, SQL data, and System State.
  • Virtual images – Backup & Restore full VM images from your premise VMWare or Hyper-V environment.

Contact us today to request additional information, pricing, and get your questions answered.

DRaaS DK

Pre-build a desktop environment for their end users in a geographically disparate Evolve IP data center

DRaaS DK (Desktop) is a business continuity offering designed to allow businesses to pre-build a desktop environment for their end users in a geographically disparate Evolve IP data center. Unlike cloud- based desktop alternatives that require the customer to build and pay for the recovery environment – even when it is not in use – DraaS Desktop allows businesses to prepare, test, and turn down desktop resources for use when required. Businesses who are already utilize DaaS (Desktop as a Service) from Evolve IP, can prepare desktop resources in an alternative availability zone and can leverage DRaaS ZT to keep profiles and storage in sync between zones – enabling testing and customer controlled failover of individual desktops including storage and applications.

  • Supports Recovery for premise-based desktops and Continuity for Evolve IP Cloud Desktops (DaaS)
  • Allows DaaS customers control over their DR process through a flexible self service portal
  • Supports prebuilt recovery environments for physical desktops
  • Fully automates the entire failover and failback process for Evolve IP DaaS customers

Contact us today to request additional information, pricing, and get your questions answered.

Product Comparison

Which Evolve IP DRaaS product is right for you?

Where are your servers today? RPO RTO DRaaS SRM Premium DRaaS SRM Standard DRaaS ZT Premium DRaaS ZT Standard DRaaS DT one-to-one DRaaS DT many-to-one Reflection
Near Real Time 4H        
Near Real Time 24H          
Onsite Physical Servers Near Real Time 4H            
Near Real Time 2D            
Onsite Physical / Virtual 24 Hours 2D            
Near Real Time 24H            
Near Real Time 4H            
Recovery Investment

Business Continuity & Disaster Avoidance

Despite the interchangeable use of these terms in most businesses, Business Continuity and Disaster Avoidance / Recovery are related, but different concepts. Fortunately, services from Evolve IP can support both.

Regardless of the specific plan, it is safe to say that in the wake of terrorist attacks, multiple wars, and significant weather emergencies, along with increased governmental compliance scrutiny, businesses are more concerned today than ever before about Business Continuity and Disaster Recovery.

Disaster Recovery is the process of re-establishing operations (IT or otherwise) of a business in the event of a disaster. A disaster could be a fire, terrorist event, or weather emergency – or any event that prevents normal resumption of business for a period of time. As such, disaster recovery generally indicates resumption of business over time – a few days or longer.

Business Continuity has a shorter recovery window. It is a plan for business or process resumption in smaller events such as a carrier outage, power outage, or non-emergency weather event and generally requires an immediate or near-time resumption of business.

What about communications?

While many businesses have some form of DR plan for their data operations, most do have not have any plan for the continued operation of their voice services in the event of a disaster. Since most phone systems reside at the customer location, an on‐site disaster or simple outage effectively disconnects that location from the rest of the world. Customers and vendors calling that location are met, unceremoniously, with a “fast busy” signal.

When your office is offline, The Evolved Office: Phone System answers inbound calls, forwards to voicemail, or automatically reroutes calls to cell phones. If a location is unavailable for a period of time, employees can simply take their phone home or use a soft client to remain productive and available at their extension without your customers knowing they’re “homesourcing.”

How can you remain productive when disaster strikes?

Most businesses have a simple DR plan that involves sending backups to an off-site facility or using an online service to backup data. While this plan ensures the business will not lose its data assets, it does not detail exactly how that data and applications will be recovered, how quickly they can be recovered, or how they will be used in the event that the server or infrastructure on which it was originally located is lost or destroyed. Nor does it account for how users will continue to communicate with the server or applications, each other, customers, and vendors if a location is unreachable.

By cloudsouring your critical systems to Evolve IP, your business will access and utilize the resources, servers and software in our world class Technology Centers, virtually eliminating any concern that a disaster, or even a simple outage, will affect services at your site. We refer to this strategy as Disaster Avoidance as services which would have otherwise been unavailable for a period of time continue to operate without disruption. Also included in our DRaaS product is our business continuity management services..

By moving your applications and infrastructure to Evolve IP’s private cloud, you can ensure that your applications are available from any location regardless of what’s happening at your office.

Even if you cannot move your production IT operations to the cloud, Evolve IP’s Disaster-Recovery as a Service (DRaaS) products can support your operations when business interruptions occur.

WHY EVOLVE IP FOR DRAAS?

Increased natural disasters have wreaked havoc on businesses in recent years, while the threat of data loss, breach or corruption continues to grow. A disaster recovery plan is no longer enough. Customers are looking for data protection and automated options for business continuity. We’ve designed our DRaaS suite to allow businesses to determine their level of risk and spend accordingly. Some competitor’s solutions provide just basic cloud storage and back up, while Evolve IP provides true disaster recovery with business continuity, so that our customers not only know where their data is backed up, they also know how and when they will have it restored.

93percent

93% of companies that lost their data for 10 days or more filed for bankruptcy within one year of the disaster.1

20percent

20% of small to medium businesses will suffer a major disaster causing loss of critical data every 5 years.2

80percent

Of those without a DRP, 80% that experience a significant data loss are likely to go out of business within one month.3

54percent

54% of organizations spend less than $50,000 annually on DR and BC.4

1 2 3 – Continuity Central | 4 – Evolve IP

DRaaS News

Get the latest news and information right here

Exceptional Service

You don’t have to take our word for it, hear it directly from our clients

  • “Since switching to Evolve IP, we have reduced our monthly expenses by about 15 percent, which has made an immediate and resounding impact on the operational efficacy of each location. Cost savings, new functionality and improved system oversight are all trumped by the consistent up time…our old system was constantly slowing or going down but with Evolve IP’s cloud, we are almost always up and running.”

    - Tim Brough, Information Technology Manager

  • “During one of the recent storms we lost connectivity in a key location, immediately the phones started ringing in the backup site. All the emergency routing intelligence was in the cloud and it understood instantly if a branch office was down. It worked fantastically.

    You can’t quantify the value Evolve IP’s services brought to our organization. It dramatically increased our service levels and simultaneously allowed us to focus on other issues."

    - Jeannine Delivron, Operations Manager

  • “The combination of the technical knowledge and relentless customer service at Evolve IP is hard to find … it helped ensure connectivity for our employees, and eliminated any concern over the status and transfer of our voice and data networks. I don't think the move could have been any more successful.

    We typically try to look at costs from the standpoint of, how many cakes do we have to sell to cover it? In this case, Evolve IP helped reduce that number greatly."

    - Greg Plover, Infrastructure Manager

Case Studies

Let’s take a look at how we were able to help these clients

apria-bg

Apria Healthcare

Evolve IP Provides Disaster Avoidance, Visibility into the Call Center,
Improved Customer Experience, and Significant Cost Savings for Apria
Healthcare

Apria is 12,000 employees distributed across 550 U.S. offices, operated with disparate ACD/PBX solutions at every location. Apria was seeking a phone system and call center solution that would unify its 550 locations, and provide cost-savings, simplification, and a good customer experience with disaster recovery capabilities to support its customer’s critical medical needs.

clearchoice-bg

ClearChoice MD

ClearChoiceMD Leverages Award-Winning Cloud Technologies to Improve Medical Services for Underserved Rural Regions

CCMD’s poor voice communications and data services were negatively impacting productivity, morale and sales. With the majority of their locations located in remote regions of the northeast, they were dependent upon public Internet for network and back-up. Even with multiple providers they were experiencing delays, disruptions and poor quality of service.

Awards & Recognition

Quality matters. Don’t settle for anything less.

Evolve IP is proud to be recognized by leading media sources and industry experts. This recognition is a product of the hard work that every Evolve IP associate puts forth on a daily basis in order to deliver our customers and partners the best cloud services in the industry. In our quest for excellence, such recognition is both humbling and extremely gratifying.

  • CIO-cloud

    CIO Review

  • Red Herring 100 Winner

    Red Herring

  • Unified Communications

    Unified Communications

  • pact

    PACT

  • Always On

    AlwaysOn Top 100

  • Top IT Pros

    2015 Top IT Pros

  • Skyhigh Enterprise-Ready

    Skyhigh Enterprise-Ready

  • Cloud Computing 2014

    TMC Cloud Computing 2014