Contact Center Vendor Comparison
A comprehensive comparative analysis of contact center solution providers
Compare the Following
This vendor comparison matrix compares contact center providers such as Five9, 8×8, RingCentral and inContact against the following key criteria’s and more:
- Platform
- Gartner Magic Quadrant
- Customer Rating
- Pricing
- Billing & Support
- Integrations (such as UC, Microsoft Teams, DaaS etc.)
- Workforce Management
- Omnichannel Features
- Call Recording & AI Speech Analytics
- IVR, Post Call Survey, Callbacks
- Reporting & Analytics
