Resources | Contact Center Vendor Comparison

A comprehensive comparative analysis of contact center solution providers

Compare the Following

This vendor comparison matrix compares contact center providers such as Five9, 8×8, RingCentral and inContact against the following key criteria’s and more:

Platform
Gartner Magic Quadrant
Customer Rating
Pricing
Billing & Support
Integrations (such as UC, Microsoft Teams, DaaS etc.)
Workforce Management
Omnichannel Features
Call Recording & AI Speech Analytics
IVR, Post Call Survey, Callbacks
Reporting & Analytics

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